aweir14150
Novice Member
I purchased an open box TCL 43S434 4K TV from Bestbuy. I have it set up and it seems to work fine except for one peculiar issue. The TV shows as 1080p in all the apps I have downloaded from Google Play. The apps that I have used to verify if the screen is in fact 4K are ResCheck and AIDA64. Both apps are reporting 1080p. I was beginning to think that someone bought this TV and returned a cheaper 1080p model however the model number on the side of the TV checks out. The model is indeed a 43S434 series.
The image definitely looks 4k in all the menus however I am concerned that shows will only stream in 1080p if they don't see the TV as 4K. What could the issue be? I am using the ethernet connection on the back of the TV and not through an HDMI input if that helps.
The image definitely looks 4k in all the menus however I am concerned that shows will only stream in 1080p if they don't see the TV as 4K. What could the issue be? I am using the ethernet connection on the back of the TV and not through an HDMI input if that helps.