Sorry to ask what it probably a very stupid question on this forum, but I have lost my voice and cannot speak to the SKY call centre. Since we got it three months ago, I'm delighted with the SKY+ box - but it's never managed to copy a programme to my VCR. When I did manage to speak to SKY, they said that my VCR must be on the AV channel, but I've tried to set that up about 9 times, and still failed. Whenever I want to copy a programme to video tape, I get whatever is being shown on BBC1 at the time ... What am I doing wrong, please? Can anyone point me to a website where someone has already spelled out the answer to my problem, in words of one syllable? I would be so appreciative ... Thanks in advance.