I've had my PHILIPS 32PW 9527 for just 14 months and have been told by my local engineer that the tube has "flashed over". I bought the set from Comet Online and didn't take out the extra warranty so i'm looking at an extremely big repair bill. He has recommended that i try to ring Philips direct and tell them the problem as 14 months is unacceptable.He said they MAY help. Anyone here who can give me any advice as to what to do,i can't ring Philips untill Monday. Has anyone else had any luck appealing to these companies? Thanks for any help.