Just received my Nintaus PDVD-9769 this afternoon.I live in the UK and according to the delivery receipt it was shipped from Hong Kong only two days ago on the 10th April ! I reckon that's pretty fast ! The Nintaus box was fitted inside a tightly fitting outer box with no additional bubble wrap or polystyrene for protection.However,the outer box sustained very little damage during transit,and the inner DVD player box and player appear completely undamaged. The PDVD-9769 is working fine, (though i have noticed the occasional glitch as mentioned in other threads).These are not too bothersome but I will definitely update the firmware when the teething troubles with the upgrade are resolved. Looking forward to trying the Progressive Scan outputs with my projector(Sony VPL-HS1) over the weekend! Many thanks to Hivizone for their professional and fast service,bearing in mind that stock shortages on these very popular players are no doubt out of their hands .