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My new xen emp 400 doesn't work - any advice??

Discussion in 'Headphones, Earphones & Portable Music' started by clare, Jul 2, 2005.

  1. clare

    clare
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    Any help would be great!!

    I got my new emp 400 yesterday and was really pleased - it looks great. i read the instructions and switched it on - listened to the radio, seemed to be working ok. i plugged it into my computer, but this caused the mp3 player to crash - the screen froze and then wouldn't switch off. i have tried the device in 3 different computers and get the same error messages, that there has been a problem with the instalation of the new hardware and that the device isn't recognised then onto a message saying that the device has malfunctioned and needs replacing. after leaving it over night i was able to switch it on briefly and try again but had the same problem, any ideas??

    Cheers
     
  2. metal_jester

    metal_jester
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    get it fixed?
     
  3. Steven

    Steven
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    never have trusted companies I've never heard of. Contacted the place you bought it from?
     

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