i have (40 odd minutes ago) taken delivery of my Sony KV32fx66 ordered from Webelectricals. Now this TV is not new - the top was taped with off the shelf brown packaging tape, the remote control was not in a sealed bag, the manual bag has been opened and restuck, the 'bag' the tv is in is not taped together and the power cord is tied in a knot. After wating 12 hours for this to turn up today it is an understatement to say that i am NOT happy. What can i do?It is going back i know that! I paid for a new product and got an obviously not new one. Any advice welcome as they are getting a phone call 9am on the dot tomorrow.