My Harmony Elite thinks it is a Harmony Ultimate Home .. ????????

RSK21

Active Member
As above something strange is going on with one of my Elites.

I reset it and the hub following a house move and resynced the remote to the hub.

Now the remote thinks it is a Harmony Ultimate as opposed to an Elite, so I have no access to the number pad on the screen nor can I use the home control (lights etc) buttons.

AHAs anybody else experienced this and any idea how I can force it to correctly identify itself ?

I have tried several syncs from both app and remote but to no avail
 

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