1. Join Now

    AVForums.com uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

My 10HT is one of those dodgy units

Discussion in 'Projectors, Screens & Video Processors' started by jrwood, Oct 13, 2002.

  1. jrwood

    jrwood
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Looks like this bad apple in the pack became a rather ripe cherry after what this guy had to put up with. Still its nice to see that customer service is alive and kicking still.

    http://www.thebigpicturedvd.com/dcforum/DCForumID27/3167.shtml

    Pretty amazing that he was given a 12HT after having problems with his 10HT, still he went through a lot and came out on top :). Lets hope other manufacturers follow suit, never knew the 10HT had a 3 year warranty though :confused:
     
  2. buns

    buns
    Banned

    Joined:
    Apr 29, 2001
    Messages:
    6,066
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    58
    Location:
    Belfast
    Ratings:
    +1
    others should follow. There is one thing for sure about that guy, he will have great faith in sony and potentially give business to them based on their service.

    ad
     
  3. jrwood

    jrwood
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    I just noticed that Sony do a 3 year swap out extended warranty for about £160. Seems like 3 years peace of mind, and you never know you may get a completely new projector 2+years down the line your projector is discontinued.
     
  4. buns

    buns
    Banned

    Joined:
    Apr 29, 2001
    Messages:
    6,066
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    58
    Location:
    Belfast
    Ratings:
    +1
    Thats an amazing idea. But given the rate of change.....i wonder how it could be profitable.....

    ad
     
  5. jrwood

    jrwood
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    It probably isnt profitable unless Sony projectors dont go wrong much, then Sony have £160 for doing nothing for 3 years :D although sometimes those £160 add up to a new projector for some unlucky people who bought a dud projector :D
     
  6. buns

    buns
    Banned

    Joined:
    Apr 29, 2001
    Messages:
    6,066
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    58
    Location:
    Belfast
    Ratings:
    +1
    i wonder how much somy has to pay to make a pj?!
     
  7. jrwood

    jrwood
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Its not just the manufacturing costs, but when you buy products its the development costs too :D

    Although most R&D costs are probably going towards ideas like this http://www.eet.com/sys/news/OEG20020614S0126 for the next generation of FP in 2005+ ?
     

Share This Page

Loading...