Question Music/Videos randomly keep pausing Please HELP!!

Discussion in 'Mobile Phones Forum' started by serpico77, Oct 27, 2017.

  1. serpico77

    serpico77
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    Please can someone help!

    I have a Sony compact z5 and recently my music/videos keep pausing and I don't know why.
    When I watch a movie from sky which is downloaded the sound goes every so often.

    I factory reset my phone and it worked fine but when I installed everything from backup it keeps happening.

    Any suggestions what might cause this?

    Thanks
     
    Last edited: Oct 27, 2017
  2. Steven

    Steven
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    Recent android or app updates with unwanted effects? Have you tried different music players (apps)?
     
  3. serpico77

    serpico77
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    I've used stock player, Amazon, sky q, YouTube and all same. Sky q doesn't pause but sound is mute after a while
     

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