Had multitoom installed in the dining room but no viewing card arrived beforehand in the post. The viewing card arrived today in the post so i activated the card using instructions on sky's website. it was left a while and i could then view subscription channels but i couldnt record or pause. i called into sky help and spoke to a helpful bloke who resolved the problem. or so i thought! an hour or so later in the main room i noticed my main viewing card had reverted to non hd channels and i couldn't pause, record or watch recorded programs. i called sky help again and went through various troubleshooting routines. half hour later and i still can't pause, record or watch recorded programs. i am now told the resolution is to do a sky reset which will erase all my recordings. i asked why this would resolve the problem and i was told the hard drive was corrupt! i fail to see if the hard drive is corrupt a reset isn't going to fix a corrupt disk is it? seems strange that when 1 card was activated the main card suddenly caused the hard drive to fail. i really don't want to have to reset the box erasing the drive and my months or recordings.