Question Multichannel (bypass) on Philips 55OLED854 TV and Samsung HW-Q80R soundbar - please advise.

mikekrk

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Hi Folks, I'm desperately looking for some advice here.

Few days ago I bought Philips 55OLED854 TV with Samsung HW-Q80R soundbar. But this setup gives me a hard time, I must say. Let me also explain something. Even thou I bought Q80R soundbar series, I don't really believe it can deliver a true Atmos experience. I also don't hope for an audiophile music quality - for that I have an extra decent stereo setup. All I need soundbar for is to improve sound experience in movies. Today I borrowed another soundbar set to compare with Samsung - Focal Dimension with Focal SubAir. So let's get to the point.

Let's start with TV setting I'm not quite sure I understand:
Philips 55OLED854 digital out formats, according to the manual, are:
- Stereo (uncompressed): If your audio playback devices have no multichannel sound processing, select to only output stereo content to your audio playback devices.
- Multichannel: Select to output multichannel audio content (compressed multichannel sound signal) or stereo audio content to your audio playback devices.
- Multichannel (bypass): Select to output Dolby Digital Plus or DTS content to your audio playback devices or Home theatre system.

Now, Samsung Q80R soundbar manual says: This product supports Dolby Atmos® only in HDMI mode.

Anyway, the problem with above configuration is a voice lag described on all kind of forums. The video is ahead of the voice and it happens only when watching Netflix.


Samsung HW-Q80R:
- multichannel
-- TV SAT ---> works with sound ahead on some HD channels
-- YT ---> works with sound ahead on some HD channels
-- Netflix 2.0 ---> works
-- Netflix 5.1 ---> works with sound delay
-- Netflix Atmos ---> works with sound delay
- multichannel (bypass)
-- YT ---> works
-- Netflix 2.0 --->works
-- Netflix 5.1 ---> doesn't work
-- Netflix Atmos ---> doesn't work

Focal Dimension Bar:
- multichannel
-- TV SAT ---> works with sound ahead on some HD channels
-- YT ---> works
-- Netflix 2.0 ---> works
-- Netflix 5.1 ---> works
-- Netflix Atmos ---> doesn't support
- multichannel (bypass)
-- YT ---> works
-- Netflix 2.0 --->works
-- Netflix 5.1 ---> doesn't work
-- Netflix Atmos ---> doesn't support

So basically these are my questions:

1a) [Samsung soundbar] According to the Soundbar guide, to play Dolby Atmos I need to use HDMI connection. But I used HDMI ARC and I was able to play Dolby Atmos materials. Why?
1b) [Samsung soundbar] Or maybe Samsung meant that I need to use HDMI port in order to play Dolby TrueHD content? So maybe it goes like this?
- HDMI ARC ---> DD+ with Atmos
- HDMI ---> Dolby TrueHD with Atmos
1c) [Samsung soundbar] Or maybe Samsung meant that HDMI mode is both regular HDMI and HDMI ARC?
2) [Samsung soundbar] Why there's no sound on Netflix app when multichannel (bypass) is selected as a TV digital out format? There is sound on SD TV SAT channels and YouTube content.
3) [Samsung soundbar] Why there's sound delay when watching Netflix content with multichannel digital out format?
4) [Focal soundbar] Why there's no 5.1 sound on Netflix app when multichannel (bypass) is selected as a TV digital out format?
5) How do you think, should I keep Q80R or Focal Dimension? Q80R has better technology included, but Focal... Focal if Focal :) Quite a legend already.

I also connected my TV to Q80R soundbar with HDMI IN (non-ARC) port on the soundbar and surprisingly it works now with both "multichannel" and "multichannel (bypass)" mode on all sources, including Netflix and, what's even better, there is no sound lag. BUT... I lost Dolby Atmos :facepalm:

So it's either "multichannel (bypass) without Atmos" via HDMI (IN), or "multichannel with Atmos" via HDMI ARC? I can't have Dolby TrueHD with Atmos?

Any help would be very much appreciated! :)
 
If you set it to.multichannel bypass mode , there now.oind of Netflix no on some.shows only , BUT if.you.paise it and go.to sibtitles above and select the other audio format it does.work
 
If you set it to.multichannel bypass mode , there now.oind of Netflix no on some.shows only , BUT if.you.paise it and go.to sibtitles above and select the other audio format it does.work

I couldn't sort it out. Philips TV is so indigent when it comes to audio settings so I decided to return it and I bought LG C9 instead. Everything now works perfectly fine.
 

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