MS OEM software

[fraggle]

Anyone here bought some MS OEM software with a piece of "supporting hardware"?

Do you know you've got absolutely NO support with it whatsoever?

Thats right. Unless you got it from a very nice seller who will go out of their way to help you (I didn't), you will get no help with the s/w, no replacement CDs if you scratch the original ones, no replacement prod key if you loose your own, no email or phone support.

The OEM contract only states that the OEM must support the MS s/w if it is sold with a *complete* system, pre-installed. It may be sold with qualifying bits of hardware, but then the OEM does not have to offer any support, and if that support requires the OEM to go back to MS and get help off them, forget it.

Good job there's a way round the MS "Genuine Advantage" crap otherwise I'd have wasted the £75 I spent on MCE. (my cleaner threw the shrinkwrap with the prod key stuck to it in the bin)

 

[meansizzler]

Good job there's a way round the MS "Genuine Advantage" crap otherwise I'd have wasted the £75 I spent on MCE. (my cleaner threw the shrinkwrap with the prod key stuck to it in the bin)

Haha it's your own fault, your suppose to stick the product key label to the back or side of your computer, like it says..if not then you are running an illegal version of windows, yes sounds weird but true, you must have the license sticker on your machine for your windows to be legal, also you will never loose your license key that way, and why shuld OEM's offe suport anyway, if you lost your key it's your own fault, should of read the instructions that came with it, that's why they include them, then maybe you would of put that sticker on your machine...hmmm I doubt anyone who bought a PC fro mPC world would go and ask for support there...why do you need support anyway, it's your own fault if you cannot use the software...

 

[Deleted member 39241]

I think meansizzler was a little 'mean' on you there, basically what you are paying for is the licence key. If something untoward happens to the discs you can probably get a duplicate via p2p.

If you have MCE installed and the product key is lost, you may be able to find a piece of software (via google) that can query your windows installation and retrieve the product key for you - then write it down somewhere safe!

 

[meansizzler]

As Lisa Said, there is software out there than can get your key, I believe a program called Everest can get it...

Link

There is a download option on the right menu...

 

[probedb]

Yep, but why do you need any support?

Pretty much anything you might have a problem with has probably already been a problem for someone else and there are numerous forums out there to deal with any problems.

Replacement discs? Just backup the ones you got. Personally I'd never use anything but OEM software, why should I pay over twice the price for a silly box and manual? Replacement key, well I'd hope even for the full version someone would write it down somewhere safe away from the original.

Each to their own tho I'm just a cheap-skate

 

[fraggle]

Haha it's your own fault, your suppose to stick the product key label to the back or side of your computer, like it says..if not then you are running an illegal version of windows, yes sounds weird but true, you must have the license sticker on your machine for your windows to be legal, also you will never loose your license key that way, and why shuld OEM's offe suport anyway, if you lost your key it's your own fault, should of read the instructions that came with it, that's why they include them, then maybe you would of put that sticker on your machine...hmmm I doubt anyone who bought a PC fro mPC world would go and ask for support there...why do you need support anyway, it's your own fault if you cannot use the software...

Typical attitude of the minority of idiots we get in here.

Not got the brains to even consider people make genuine mistakes?

For your information, not that I need to explain myself to insulting arrogant poeple, the kit arrived on the morning I was due to drive down to a friend who was in hospital to get a tumour removed from behind her ear. Knowing I'd only got a couple of hours to play with I ripped the boxes open, threw the hardware together, got the CDs out, started installing, found the first CD had been clobbered by the tuner card and wrecked, spend half an hour sorting replacement (copied) CDs from the dealer, then chucked some stuff into a rucksack and left. Whilst the cleaner was cleaning the house.

Got back, and the shrinkwrap with key on it are nowhere to be found.

So to answer your terribly typed questions, I have no problems using the software. I wish to register it legally, which I can't do without the key.
Any OEM supplier who values good customer relations (and I've spent many thousands with this supplier) would make that little bit of extra effort to try and sort something out.
And nice to know you're a computer god, who never needs any help with anything. I'm sure everyone in here will know they're dreaming it if they read any questions from you.

 

[fraggle]

I think meansizzler was a little 'mean' on you there, basically what you are paying for is the licence key. If something untoward happens to the discs you can probably get a duplicate via p2p.

If you have MCE installed and the product key is lost, you may be able to find a piece of software (via google) that can query your windows installation and retrieve the product key for you - then write it down somewhere safe!

lisa

No, lost key before I got it installed thanks to damaged CDs.

Sods law.

I know about the program to retreive the key, I wrote one myself to do so and dump it to a text file.

 

[meansizzler]

Typical attitude of the minority of idiots we get in here.

Not got the brains to even consider people make genuine mistakes?

Quick somebody call and Admin!!!!....he breached the forum guidelines...no cursing allowed....

 

[meansizzler]

And nice to know you're a computer god, who never needs any help with anything. I'm sure everyone in here will know they're dreaming it if they read any questions from you.

Yes, as you put it, better getting the job done yourself....

 

[jameson_uk]

No, lost key before I got it installed thanks to damaged CDs.

The actual CD is not worth anything, it is the key you are paying for. Nearly all the people selling OEM software do make a big point about it being OEM (although just looked at overclockers.co.uk and notice they don't)

 

[ijd]

As Lisa Said, there is software out there than can get your key, I believe a program called Everest can get it...

Link

There is a download option on the right menu...

I thought you was harsh,but did redeem yourself somewhat with that helpful link.

and as you were looking for a fight dont think you deserve a sorry

 

[meansizzler]

They now have a free version...

Link