I currently have Sky HD and am moving home next month, can anyone give me some advice on getting my installation at my new house for free from Sky. I've spoken to them twice and the first person told me to phone back using 08702-406484 and select option 3 but it just asks for my phone number and thats it and the second person I spoke to told me the first person was talking crap and there was no way to get the £50 install charge waived. Any advice would be great. Thanks. Just to clarify I dont know if my new house has had Sky+ installed previously and before anyone asks, I'm in the forces and dont have the luxury of seeing the house that I'm allocated before I move in.