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Movietyme

Discussion in 'Blu-ray & DVD discs' started by Miyazaki, Sep 26, 2003.

  1. Miyazaki

    Miyazaki
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    How is peoples experience getting money back for cancelled orders from this company?

    I cancelled an order a while ago, and sent several e-mails, but still yet to receive a refund. It was for a dvd that i cancelled even before dispatch, so there is no disputing that area.

    Just seems wholly unprofessional to me. :(
     
  2. popeye

    popeye
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    I cancelled a disc and they stated that thier policy was to use the cancelled credit towards another order. I wasn't particularly bothered by this as I'm always ordering something.

    On another occassion I was informed that an item was no longer available and was out of stock. In that instance they gave me the option of a refund or to use the money as a credit.

    Hope this helps!



    popeye:)
     
  3. Roughneck1

    Roughneck1
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    Can i help?

    Please email me direct and i shall assist with this issue.
     
  4. MrFurious

    MrFurious
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    Mt are the mutts nuts with their after sales service,when you order a dvd just set the instant billing to not active.
     
  5. bluemacca

    bluemacca
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    Ordered from Mt loads of times great service
     
  6. James45

    James45
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    never had a problem with movietyme, very earlt dispatches too. Craig does that mean Movietyme are now taking payment via fastpay, if so great idea mate!!
     

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