I recently ordered The Simpsons Season 6 and Lost (pre-order) from Movietyme.com - however after waiting a few days The Simpsons had still not been shipped so I decided to cancel this part of the order. A day or so later the cancellation was confirmed by email and I was sent a redemption code to claim back store credit.. I had been expecting a simple refund to credit card, and emailed movietyme to request this. However, I just received a reply stating that they only refund to a credit card when the product isn't in stock... and that I'll have to be happy with the store credit. I'm not particularly impressed with this, and I doubt anyone else would be either. Especially because it is apparent that the Simpsons DVD was not in stock anyway (either that or they are EXTREMELY slow at shipping). So be wary of using movietyme and don't expect to have an easy time of it if you need to cancel/adjust orders.