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Movietyme & Customs Charges

Discussion in 'Blu-ray & DVD discs' started by videonasty, Mar 18, 2004.

  1. videonasty

    videonasty
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    Has anyone ever been caught with Customs Charges with Movietyme?

    Also is it true they pay your charges for you?:eek:
     
  2. LV426

    LV426
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    They say that they will refund on their website.
     
  3. Roughneck1

    Roughneck1
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    Yep - issued a credit this morning to a customer - he went for a voucher to spend on anyother dvd - but youcan have it back to your card if you prefer.
     
  4. videonasty

    videonasty
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    What do I have to get from the Custom's people to get my refund from Movietyme?
     
  5. Roughneck1

    Roughneck1
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    A charge...
     
  6. Lex

    Lex
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    I think he means does he need proof that he was charged?
     
  7. videonasty

    videonasty
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    Yes thats what I mean, proof?
     
  8. Robz

    Robz
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    I spoke to Craig about this last night and you need to provide him with the package or customs slip. Never been hit by customs before so am unsure what they send you to say you have been charged. Anyway you send that to him and then he'll issue you your credit.

    Have you been hit videonasty or are you just speaking hypothetically?
     
  9. Roughneck1

    Roughneck1
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    Yep this is correct - just send us the jiffy mail bag or box that the disc came in as UK customs will attach a sticker detailing charges etc to it (or UK Royal Mail will).
     
  10. videonasty

    videonasty
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    Where do I send the package to?

    Regarding Robz message, I have been caught before & I absolutely hated it, I think I ended up paying for the film twice, which I find unbelievable, so since then I have been extremely careful. I have wanted the Dances With Wolves 4 DVD set for a while, but eBay £50 & other sites around £40. So when I saw Movietyme had it & would pay your custom's charges, I was happy to order from them.

    I've ordered it now & I'll keep you informed, who knows the Custom's officer who is on the day my package arrives may have a cold & sneeze just as my package goes past him & miss it?:rolleyes: :D :rotfl:
     
  11. mykl1971

    mykl1971
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    I thought I read somewhere on the forums that when packages from MT arrive in the UK they are repackaged before being sent on to the customer.

    Is that not the case ?
     
  12. Roughneck1

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    Never has been.... apart from UK Next Day titles...
     

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