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Motorola dashcam help please

England Rose

Novice Member
Forgive me if this isn’t the correct place to post this. I have a motorola MDC500GW dashcam. Tried to view newly recorded footage on my iphoneXR but all I’m seeing is a white screen. Then tried to view some previously downloaded dashcam footage that I have previously seen and this was also a blank white screen. Any ideas what my problem might be please?


Distinguished Member
I'm not familiar with iOS' video playback software but it may be that it doesn't support the video format. A blank screen is common in that case.

Is the audio playing correctly (do dashcams record audio?)

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