Hi I bought and received last week an R9 290 OC graphics card. I've been that busy though I've only really had 2 x real opportunities to sit down at the pc since it came and both times I've suffered repeated random Black screen crashes. First was on Friday night while playing the new Rambo game, and then numerous crashes with Battlefield 4. On Tuesday I updated the drivers to the new 14.2's and straight away when joining a game of BF4 it got to the map screen and hung on a Black Screen. I instantly uninstalled the 14.2's and reinstalled the 13.2 WHQL drivers and last night I could not get a single game of BF4 to work, every game I joined approx. 2 mins in it would crash. So, I tried installing the 14.2's again and I managed to play for about 3 hours solid last night without any problems. During this, I raised an RMA with Aria and it told me that I was still eligible to return under DSA for a full refund, so this is how I proceeded. The conditions on their site state that it must not have been used and must be in the original packaging 'as new' so it can be restocked for selling again. However, from what I have read this morning they are not allowed to stipulate this. The packaging is like new but the card has obviously been used. Do I 'fess up' and call them to explain the real reason why I wish to return it and hope that they play ball? or do I just return it and hope they don't say anything about the box being opened? (I could drive to Aria if they allow items to be returned in person) In 15 years I've never had to return a graphics card so this is a new one for me. But considering it cost me £300 only last week, and it seems to be a common problem with Elpida memory on R9's, I don't want it, I'd rather get my money back and get a GTX 780. thanks for any advice guys.