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Money Off Vouchers - www.Redoute.co.uk

Discussion in 'Shopping, Deals, Discounts & Bargains' started by 50/50, Nov 11, 2003.

  1. 50/50

    50/50
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  2. Geezer

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    Do you have to spend a certain amount to use the vouchers?
     
  3. 50/50

    50/50
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    yeah,

    you have to spend over £20 for the £20 voucher(so you get it free)
    and over £25 for the 25 voucher (so you just pay for delivery)
     
  4. MuFu

    MuFu
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    Thanks! I just ordered 4 pairs of boxers and three long-sleeved t-shirts for the staggering total of £0.

    :cool:

    MuFu.
     
  5. MuFu

    MuFu
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    P.S. I'll post back about the catch if I get suckered by it. :D
     
  6. devastator

    devastator
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    Nice one...

    They seem to have a 14 day free return service in case you don't want the goods anyway.
    Did you get your order confirmation for that amount (£0) via email??
     
  7. Squiffy

    Squiffy
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    I ordered some stuff too.

    The email you get has the full amount, but mentions the discount voucher and informs you that it will be applied when the goods ship....
     
  8. devastator

    devastator
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    My orders with them as well. Lets see...
     
  9. Big Adam

    Big Adam
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    Just put in my order totalling £29.95 inc P&P

    Order code was accepted.

    Email does not contain the expected figure of £4.95 but does confirm my order totalling £29.95 has been accepted along with a £25 discount which will be confirmed on my despatch note.

    We shall see.....

    Big A
     
  10. bbanduser

    bbanduser
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    Both codes say it is one time for each customer after you add them to the order, right?
     
  11. Fe+

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    bbanduser - yeah that is what mine said... each voucher may only be used once by each customer
     
  12. Mr Cat

    Mr Cat
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    class, just spent 47 notes, erm, sorry, ordered stuff worth 47 notes... 8o)
     
  13. Mr Cat

    Mr Cat
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    I've recieved confirmation e-mail too -

    The latest looks online


    Hello Mr XXXXX,

    Thank you for ordering with La Redoute.
    Your order is now being processed.


    1 CHEVIGNON leather gloves £ 25.00 In stock

    1 item(s) ordered for £ 27.95

    Order code : 5436 - DISCOUNT, £25 off

    please note: this offer is valid only once per customer and is non transferable. repeat orders placed using the same order code will not be processed.
    Please note that any special offers will be applied once your order has been sent and will be detailed on your delivery note.

    Payment: Switch

    Jean Gibson
    For the La Redoute Internet Customer Care Team


    however, it seems that the fiorst order I made (using the 20 quid voucher) - that the P&P was free too...
     
  14. Fe+

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    has anyone recieved their customer number ???

    I wanted to recheck delivery and couldn't sign in as I haven't got a customer number...
     
  15. Big Adam

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    Nope! Order placed 2 days ago. Confirmatory email saying order being processed. No further news.
     
  16. 50/50

    50/50
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    I wouldnt be surprised if the company goes into liquidation,

    its impossible for them to survive if they give hundreds of thousands pounds, possibly millions worth of free stuff!

    Ive heard/recieved nothing,
    I placed on 11/11/03 at 17:58
     
  17. Fe+

    Fe+
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    I gave them crazy french catz a buzz on the customer line... (open til 11pm 7 days a week 0870 0500 455)

    Takes approx 10 days for delivery of your first order and you receive the customer number on that day on the package.

    My orders went in on the 12th, they said the orders had just been entered for picking on the system...

    They won't give you your customer number via email or over the phone.

    Seems a tad slow:boring:, but they are primarily a catalogue sales / mail order service and I guess used to dealing with stroppy housewives :)

    will wait and see...

    F
     
  18. Iain Shields

    Iain Shields
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    Nice spot mate, thanks for posting,

    Can you use both vouchers at the same time e.g. an item worth £45... minus the £25 voucher = £20 then minus the £20 + free p&p = free £45 item :clap: ???

    Is it possible?

    Regards,
    Iain
     
  19. Fe+

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    fraid not
     
  20. Iain Shields

    Iain Shields
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    Oh well, can't have everything I suppose...
     
  21. uczmeg

    uczmeg
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    Anyone received their order yet?

    I just did!

    HOWEVER...

    They have sent my two orders as one and have applied the £20 + p&p voucher but not the £25 voucher!

    :(

    Time to get on to customer services...

    If anyone else can confirm how it went for them?

    Cheers
    Marc
     
  22. Big Adam

    Big Adam
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    The offer clearly states one voucher per customer.
    You are one customer. Why do you think you are entitled to both vouchers?
     
  23. uczmeg

    uczmeg
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    It didn't say you can only use one voucher ever did it?

    It said this voucher can only be used once. As they were different vouchers that suggest to me you can use each once.

    I only used each voucher once and on different orders.

    Whilst I think they are making a mad offer, I don't believe I used it in the wrong way.

    Cheers
    Marc
     
  24. devastator

    devastator
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    Or it could be that this is not an offer that they intended to make and is possibly a mistake which has not yet been spotted ?

    In which case you ringing customer services will highlight it ...he... (OR it could be a genuine offer...seems mad though)
     
  25. Mr Cat

    Mr Cat
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    yeaha, I guess they only meant the codes to goto a select few (not advertised over the web!) - I checked their site on saturday morning to show my girlfriend the t-shirts and gloves I ordered - nut I couldn't find them!!
    perhaps they sold out, but having a browse on the site - it did kinda look like they were selling summer stock..?
     
  26. devastator

    devastator
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    I used the £25 voucher on its own, goods came through but NO discount :( .... I got the email confirming that £25 would come off your bill on the delivery note... this did not happen. Looks like only the £20+p&p actually works. Oh well.. i lose £2.95 goods go back (bit expensive for what they're asking). Won't mention to Customer Services as it'll spoil for all who ordered with £20 voucher.
     
  27. 50/50

    50/50
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    They have taken the money out of my bank and they have included the £25 voucher too...

    I havent recieved it yet though :(
     
  28. devastator

    devastator
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    What does that mean... the £25 voucher worked or didn't?
    Have they taken the full amount or discounted amount?
     
  29. 50/50

    50/50
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    Yep, It worked fine for me,

    Ive just recieved mine in the post 30min ago

    [​IMG]
     
  30. Big Adam

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    That better be one damn fine cardigan for £50 :eek:

    Glad you got the discount. Still waiting on my delivery.

    Big A
     

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