MKAtv.co.uk

Discussion in 'Blu-ray & DVD Players & Recorders' started by almara, Oct 19, 2004.

  1. almara

    almara
    Standard Member

    Joined:
    Oct 13, 2004
    Messages:
    52
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +2
    Does anyone have any experience of buying anything from the above? They are offering the Toshiba RD-XS32 at £299 which is so much better than anyone else and sounds too good to be true.
     
  2. PHOBIC ®

    PHOBIC ®
    Member

    Joined:
    Oct 19, 2004
    Messages:
    168
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    UK
    Ratings:
    +2
    I'll let you know - mine is on order from them
     
  3. alicat

    alicat
    Standard Member

    Joined:
    Oct 13, 2004
    Messages:
    92
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I would like to know how you get on with them too. I am in Great Yarmouth this weekend.
     
  4. Stanman

    Stanman
    Active Member

    Joined:
    Feb 7, 2004
    Messages:
    1,498
    Products Owned:
    1
    Products Wanted:
    0
    Trophy Points:
    66
    Ratings:
    +153
    wasn't this the firm that only offered 6 months warranty??
     
  5. alicat

    alicat
    Standard Member

    Joined:
    Oct 13, 2004
    Messages:
    92
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Yes, on their "Ebay Webshop" it is 6 months but on their own site it's :nono: 12 months.
     
  6. PHOBIC ®

    PHOBIC ®
    Member

    Joined:
    Oct 19, 2004
    Messages:
    168
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    UK
    Ratings:
    +2
    I cant see how any new stuff from them can be sold with only 6 month warranty just becuase its on Ebay. Even the manufacturers themselves offer 1 year.

    They buy all the Tosh's as end of line - and presumably they buy them all from the same place. IE Toshiba ! I therefore reckon the law is 12 months regardless.
     
  7. alicat

    alicat
    Standard Member

    Joined:
    Oct 13, 2004
    Messages:
    92
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Yeah I think you are right. even if that place goes pop you will be able to send it back to Toshiba :smashin: . Make sure you get a proper VAT reciept from them.

    When did they say you will you get it?
     
  8. mepsipax

    mepsipax
    Member

    Joined:
    Mar 20, 2004
    Messages:
    181
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Ratings:
    +8
    Hi

    I purchased my 36" Toshiba TV from MKA (36ZD26).

    They were very helpful and I have a one year guarantee.

    The TV is great, and cost me £699 - plus £40 delivery, a lot less than I would have paid elsewhere.

    Highly recommended.
     
  9. avanzato

    avanzato
    Active Member

    Joined:
    Jan 21, 2003
    Messages:
    1,881
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    51
    Location:
    Norfolk
    Ratings:
    +61
    They aren't the easiest place to find, they're just round the corner from me and I never noticed them. I only heard about the shop when the local paper ran a story about a load of plasmas nicked from them.

    They are a real shop and you can collect from them IIRC.
     
  10. alicat

    alicat
    Standard Member

    Joined:
    Oct 13, 2004
    Messages:
    92
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Do you have an address for them? I want to check them out before i buy
     
  11. monocrider

    monocrider
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
  12. alicat

    alicat
    Standard Member

    Joined:
    Oct 13, 2004
    Messages:
    92
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Thank you :smashin:
     
  13. PHOBIC ®

    PHOBIC ®
    Member

    Joined:
    Oct 19, 2004
    Messages:
    168
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    UK
    Ratings:
    +2
    They were very helpful when i spoke to them, and i also used email and they were very swift with their replies. With their Tosh costing £299 + £9.99 Del. they gotta be the best in the country. They're probably a small company, so the likelihood is that you'll get to speak to the boss a lot more often than when contacting a huge multi national. I've no experience of their customer service yet, so this will be the crunch point - EG, when something goes wrong within the warranty.
    If their customer service is as friendly and helpful as their sales dept. ...i dont see a problem.
     
  14. Locoblade

    Locoblade
    Active Member

    Joined:
    Oct 23, 2004
    Messages:
    109
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Ratings:
    +10
    I ordered one of the £299 XS32s from MKA, delivered on time on Thursday but without a remote control :mad:
    I called em up yesterday and they promised they would get one out to me early next week when they get another batch of units in (so sounds like they are getting more), but its bloody frustrating having the thing sitting there but unable to use it, I cant even watch a DVD cos you have no way of selecting out of a DVD menu without the remote :(
    Having seen a post on here suggesting they were 6 month warranty items, I made the point of asking them about the product and warranty when I ordered, and was told they were just end-of line stock but warranty etc was unaffected, ie 12 months as normal. However, when I called up yesterday about the remote I asked why there weren't any Tosh warranty papers inside I was told "we've bought out the warranty on these that is why they are so cheap, we offer you a 6 month warranty through us though" :eek:
    I will persue this with them next week as there is no mention of reduced warranty on the website, and I specifically asked the question when buying it and was told 12 months. It sounds like they are an honourable company though so hopefully everything will be resolved to my satisfaction, its just a tad concerning that they seem to suggest that the warranty is no longer with Toshiba, only them and only for 6 months.

    Chris
     
  15. Stanman

    Stanman
    Active Member

    Joined:
    Feb 7, 2004
    Messages:
    1,498
    Products Owned:
    1
    Products Wanted:
    0
    Trophy Points:
    66
    Ratings:
    +153
  16. Rasczak

    Rasczak
    Distinguished Member

    Joined:
    Apr 3, 2002
    Messages:
    21,236
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    Warwick
    Ratings:
    +2,278
    There is no new model inbound until next year. Toshiba were going to release the RDXS33 - a model identical to the RDXS32 but with a 160GB HDD - but they decided against it as they thought it could potentially hamper sales of their uber machine RDXS34 available in March next year.

    TBH six months is probably all you'll need anyway. The main thing likely to go wrong in these units is the HDD. Providing constant regular use 99% of HDDs fail within the first few weeks/months of operations: if they survive that they generally last much longer.
     
  17. Locoblade

    Locoblade
    Active Member

    Joined:
    Oct 23, 2004
    Messages:
    109
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Ratings:
    +10
    Yeh Id kinda thought that too, its most likely to fail after a few days/weeks or not for years, but its still a little concerning that if it does go wrong then I seemingly couldnt go through Toshiba themselves.

    Chris
     
  18. PHOBIC ®

    PHOBIC ®
    Member

    Joined:
    Oct 19, 2004
    Messages:
    168
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    UK
    Ratings:
    +2
    Mine arrived fine, with everything in the box. No warranty paperwork though. No matter, as i would take up any legal stuff with Tosh anyway, plus we have a solicitor in the family if MK started any funny business. I have the promise of 12 months on paper too, so i'm happy.

    The machine works fine too, though all i've done is some instant recording and timer recordings off air to the HDD so far. Worked fine no probs. Only trouble i have is that the TV is crap , so i will have to go to MK for a new goggle box to make full use of the Tosh.
     
  19. Locoblade

    Locoblade
    Active Member

    Joined:
    Oct 23, 2004
    Messages:
    109
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Ratings:
    +10
    Glad you got yours OK, I will definitely speak to them on Monday about the warranty issue then, at first I thought it was maybe just a one-off mistake by a sales guy telling me that but Im obviously not the only one who's been told it is for the full 12 months.

    Chris
     
  20. PHOBIC ®

    PHOBIC ®
    Member

    Joined:
    Oct 19, 2004
    Messages:
    168
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    UK
    Ratings:
    +2
    Get it on paper !
     
  21. Locoblade

    Locoblade
    Active Member

    Joined:
    Oct 23, 2004
    Messages:
    109
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Ratings:
    +10
    Ive just spoken to them this morning, they seem helpful enough. They've got a remote on order which should come in this week, and they clarified the warranty issue with those unit purchased via the website as having 12 months warranty, so as soon as the remote comes through I'll hopefully be able to say :thumbsup: for MKA.

    Chris
     
  22. PHOBIC ®

    PHOBIC ®
    Member

    Joined:
    Oct 19, 2004
    Messages:
    168
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    UK
    Ratings:
    +2
    Yup, they seemed pretty helpful to me too. Good prices too
     

Share This Page

Loading...