Minor Shunt - driver trying it on!

Discussion in 'General Chat' started by noiseboy72, Jul 14, 2015.

  1. noiseboy72

    noiseboy72
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    Last week, one of our drivers had a minor bump with a car ahead of him. The car braked hard to standstill from about 10MPH and our driver was caught out by the heavy trailer and slight delay you get from overrun brakes. No drama, we are a big company, it was our driver's fault and we have passed the claim through to our insurance handler. Damage was a mark on the bumper of the van and a slight crease in his boot lid.

    Now, we complete a "bump report" on scene, which the party gets a copy of, which contains all insurance details and also a brief sketch and description of the incident. It also has a number to call if you have any questions. We also have cameras in the vehicles and our driver took photos as well.

    So, we get an email from him today, claiming the driver was "asleep" and that he has phoned the claims number 25 times and will now be contacting the police, as we have not given him the insurance details. Checking the incoming phone logs, he has phoned TWICE from his mobile and once from his home phone, all of which were completed calls. He is now stating that the damage was extensive and has produced pictures that look like he ram raided Nat West! Funnily enough, I think the police will be involved, as it is looking like a scam is in the making...
     
  2. hippo99

    hippo99
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    Did he not see your driver taking photos of his 'damaged' car? :facepalm:

    Almost worth it to let him carry on, & talk himself into a ditch:laugh:
     
  3. dmpzsn

    dmpzsn
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    I was hit up the rear by a fully loaded artic the other week, total damage a popped out reversing sensor and a damaged bumper trim, as we were both travelling forward the total collision speed was about 10/15 mph, so it would appear the driver is taking the mick.
    Dave
     
  4. Simian Sibling

    Simian Sibling
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    I have nothing to add just want to see how it turns out. Keep us posted if you can?
     
  5. J J Carter

    J J Carter
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    I predict he'll be in a neck-brace by now with a doctor's diagnosis of severe whiplash and experiencing post-traumatic 'flashbacks'. Expect to be out £100,000.
     
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    Last edited: Jul 16, 2015
  6. wilbanat

    wilbanat
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    Yep tough times ahead for him, sex drive should fall away too :lesson:

    I honestly do know someone (not a friend) that would have thrown himself across the road and called an ambulance in this instance. Can't stand the guy :mad:
     
  7. Lostsoul 301281

    Lostsoul 301281
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    Sound similar to something that happened where I work.

    Our driver, while stuck in stationary traffic, his foot slipped off the clutch and shunted a car in front(Renault scenic size).
    No damage to either vehicle, and the woman driving was okay.
    Until she phoned her husband(who wasn't her first or second phone call).
    Next thing the husband is calling the police and ambulance, and then turns up at the scene.

    Worst of all, our driver got cautioned and either gets a fine with points or has to pay more than the fine and attend a speed awareness course.
    Seriously?!
    Speed awareness for what is basically stalling a stationary vehicle which bumps the vehicle in front.
     
  8. nvingo

    nvingo
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    Was it necessary/expected for him to stop, ie. was there stationary traffic ahead ?

    Strange that you should be in possession of photos of a stranger's car before it was damaged by your vehicle, at the precise location the damage was supposed to have occurred!
     
  9. SyStemDeMoN

    SyStemDeMoN
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    Read the post again carefully . . .
    Their vehicles have on-board video cameras which record every journey to stop scams like this succeeding.
     
  10. nvingo

    nvingo
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    I read it carefully first time. That may or may not simply mean that the company provides an "incident kit" that includes a camera, in the glovebox of each vehicle.
     
  11. Desmo

    Desmo
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    Surely that covers it? The driver took photos at the time of the incident. Or am I missing the point?
     
  12. qwerty321

    qwerty321
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    If you have the camera footage then that should help but if it comes to it, get the loss adjustor's out. Based on the experience a family member had, they are VERY good at spotting what is, and isn't, genuine damage from the accident.

    In our case, guy had his car tapped so lightly that he didn't realise it had happened till the driver told him. Next thing you know, there is an injury claim incoming. The insurer decided to fight back but the case is still ongoing.
     
  13. noiseboy72

    noiseboy72
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    No one is contesting that our driver was at fault. He failed to leave a big enough gap to stop a 7 ton vehicle. Another foot and he would have been OK, a meter and we would all of been happy.

    Yes, 90% of our vehicles have forward and internal facing cameras, so we can tell that the driver was not asleep, just not very careful!

    The other driver knows we took photos, has signed to say that he has had all our insurance details and also co-signed the incident report, suggesting he agrees with the words written at the time.

    I assume he thinks that a large company will simply roll over and pay up whatever he demands. Silly boy, we have a big legal team tasked with saving us money and prosecuting scammers... They saved over £1Million last year...
     
  14. IronGiant

    IronGiant
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    Probably not worth it as a company but it would be nice to see him up in front of the judge and getting done for contempt.
     
  15. jassco

    jassco
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    I used to have similar opinions of whiplash claims until I got hit at relatively low speed couple of weeks back, and I'm now getting physio to allow me to move as I did before. Am I putting a claim in? Yup! It's been a pain in the arse and is taking up a lot of time to get sorted when I should be getting the house sorted.

    But for the OP - definitely fight this one especially with video evidence
     
  16. Simian Sibling

    Simian Sibling
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    I guess being rear ended would!
     
  17. Sloppy Bob

    Sloppy Bob
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    Just remember. No matter where, no matter when.

    There's always time for lube.
     
  18. outoftheknow

    outoftheknow
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    Does neck physio work for backside strains......:D

    Sorry couldn't resist :smashin:

    Hope the injury gets better anyway :thumbsup:
     
  19. Simian Sibling

    Simian Sibling
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    Clearly not!
     
  20. DPinBucks

    DPinBucks
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    Maybe the course will remind him not to remain stationary in gear with the clutch down.
     
  21. Wahreo

    Wahreo
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    Welcome to America.
     

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