A friend of mine bought a 21" Samsung Slimfit in the M&S sale. He doesn't like the TV as there is a honeycomb-like pattern on both sides of the screen (typical slimfit-syndrome) which is about 3 inches wide, the headphone output crackles and all four corners of the screen including the honeycomb sides are blurry not to mention the geometry is bad for a 21" TV. He was pestering me for a service manual but I couldn't find one. Good thing too. He's had the TV for 8 days now (delivered on 8th Jan) so I guess its still covered by the distance selling act? Since today is now the 6th 'working' day he has had it. M&S terms indicate (summarised): The tamperproof seal mentioned was on the box on the seams so it had to be cut. Does he have any standing ground for returning the TV for a full refund due to the distant selling act? I guess the This does not affect your legal rights in the T&C's means that he's covered right? Terms & Conditions in full: http://www2.marksandspencer.com/help/policies/terms.shtml#techo http://www2.marksandspencer.com/help/policies/refunds.shtml#returns Thanks.