Marantz problem

Discussion in 'Blu-ray & DVD Players & Recorders' started by kingsxfan, Jan 10, 2004.

  1. kingsxfan

    kingsxfan
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    I've had a Marantz 4100 OSE for a couple of years and it has recently began to misbehave. It will play a disc for a while then it stops and comes up with "disc error" on the start-up screen. I've tried cleaning the lens with a specialist cleaning disc but the fault is still occuring. Anyone come across this problem before? Is my machine on its way out or could it be that the laser needs re-aligning? The machine has only seen moderate use over the past two years or so which adds to my confusion over its ill health.

    Any suggestions? :(
     
  2. Timh

    Timh
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    A friend had a similer problem with an Hitachi player, it was the optical block at a cost of £270, ready for the bin at that price for repairs.
    He had only played approx 15 dvd's in it.
     
  3. another_ivan

    another_ivan
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    Hi,
    I have started to experience the same problem "Disc Error" with my Marantz 4100 OSE, same level of usage same time of ownership. Did you get a resolution or did you have to bin it as suggested by previous response,
    thanks,
    Ivan.
     
  4. bobbypunk

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    apparently this kind of fault isn't caused by overuse. And although not directly caused by under use everyone who seems to get the problem claims not to use it much!!
    I think DVD players must like being used.
     
  5. another_ivan

    another_ivan
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    Thanks for the valuable input, however I have found if I don't use the DVD player at all I don't experience this problem.
     
  6. AV-JAY

    AV-JAY
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    Hi All
    Just wandering if you guys got this problem sorted out as my dv4100 is up to the same tricks.
    Jay
     
  7. russraff

    russraff
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    Well, my folk's Marantz 4300 had just given up with the same error after about 1 1/2 years of use. It looks like the laser couldn't focus on the disc properly.
    I wonder if the machines are similar in their build? The 4300 was driven by an ESS decoder with what looked like a normal IDE cable to the back of the disc tray.

    Russell
     
  8. Samurray

    Samurray
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    My 2.5 yr old DV4100 has just started freezing after about 30-45 mins of watching any DVD or listening to any CD. It then tries to track unsuccessfully and produces a 'clicking' noise from the drive. As per the rest of you, it then tells me there's a "disc error".
    A reputable, by all accounts, repair man works near me in London and he said that this is a very common fault with all DVD players he has come across. Particularly problematic are the lasers and a large chip, which I can not remember the name of just now. Cost of repair to either would run in to £100. He also said that in his experience - people send equipment to him from all over the country (UK) - the average life expectancy of DVD machines is 18 months.
    Now then, this is an absolute disgrace. How on earth can manufacturers be charging hundreds of pounds for equipment and technology which carries such inherent faults? Is DVD technology nothing more than seriously flawed technology? Well maybe that's the point. After all, manufacturers may loose peoples' faith in their devices but consumers will still consume - just elsewhere - and that seems to be all that matters. So long as we don't stop.
    These comments talk nothing of the cost to the environment, which let's face it only has to make way for a huge ditch somewhere full of cheap disused electrical equipment. What a legacy we are leaving behind us!
    Back to basics... People here should start a thread which amounts to nothing more than a list of manufacturers whose machines have broken down within a couple of years so we can start to get a picture of who is making reliable DVD equipment - if anyone - and who is not.

    I for one am not buying anything else DVD wise until the technology has been improved.

    Over and out.
     
  9. russraff

    russraff
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    Unfortunately, you get what you pay for. I used to have a Sony 7700 and that was a superb machine that lasted me at least 3 years. Withe the Marantz 4xxx players you are essentially buying a rebadged cheapo player that Marantz charge you extra for becasue of their hifi past. It is therefore not surprising that they don't last long. But, pay a bit extra and you will get better build quality and reliability.

    Russell
     
  10. Samurray

    Samurray
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    "pay a bit extra and you will get better build quality and reliability."

    Which machines/manufacturers are you refering to then?
     
  11. mikej

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    My Marantz 4100 OSE DVD player has just started to show similar problems as mentioned above in this thread.

    In my case, I play a DVD for 10 minutes, then I get a 'Disk Error' message on the TV, the player flashes the disk icon for a bit then it displays 'No disc' and will refuse to recognise the disk after this, often saying 'no disc' when the disc is ejected and re-inserted.

    When it was released, the DV4100 got many awards, including What Hi-Fi's 'Product of the Year' award for 2001 and at around £400, was considerably more than the average amount spent on a DVD player at that time.

    Even though my player is around 4 years old now, it really only has had occasional use so I am pretty disappointed that it has started to show signs of being faulty - if I'd used it constantly for 4 years, then I'd probably think "Oh well - at least I got my money's worth" but I don't think I have !

    If anyone can comment on this fault and whether it's fixable, then please do. If it is indeed fixable for a cost of around £100, then it's going to be a tough call becasue it is also an excellent CD player (one of the reasons why I bought it) and I doubt that many of the modern £100-200 players will match it for it's CD performance, even now.
     
  12. mikej

    mikej
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    In searching the net for other links to problems with the DV4100, I came across this :

    http://www.eucd.org/issues/cd/docs/damage.shtml

    It would appear that there are (or were) some concerns over whether certain types of discs can cause damage to players !

    My DV4100 OSE is a region-free player (hacked by the shop I bought it from presumably) and has played a variety of CDs and DVDs over the years, obviously including original CDs and DVDS and also a fair few CD-Rs, DVD-Rs and DVD+Rs recently.

    Could there be something in this ?!
     
  13. monotone

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    I'm given the DV4300 while waiting for the delivery of the DV9500 (to replace the faulty SA12), and after playing a couple of discs, the player failed.

    The DV4300 failed to read the disc and spins at high speed.

    It seems to be a sign to stop buying Marantz :(
     
  14. russraff

    russraff
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    I think that it has something to do with the OEM solution that Marantz will buy in for the 4x00 series. The 6x00 and higher models will probably use a higher spec donor design or use a in-house marantz design that will not suffer from the failed disc error due to higher quality standards.

    Russell
     
  15. monotone

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    Marantz is fast losing fans amongst my circle. Not only have they witness the failure of the premium range SA12 (after almost 12 months of going in & out of their service centre), their SA17-S1 SACD/CD player failed to read copy protected disc after being sent in to rectify some SACD issues.

    And now with the DV4300 fault...
     

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