I'm having a really odd experience with a Marantz PM7000N amp. Was wondering if anyone has experienced similar or any thoughts?
I bought the amp new last month. It worked as expected for around 10 days whereupon it stopped connecting to my home wifi network. A factory reset didn't solve the issue nor did connecting the amp through a LAN connection to my router - whatever I tried, the amp would simply hang as it tried to make a network connection (the odd part is the router did show the amp as connected through both wired and wireless connections).
I took it back to the dealership and they tested it out and had the same experience. Happily they replaced the unit there and then so problem solved...or so I thought.
Fast forward another 10 days or so, and the replacement amp is now exhibiting the same issues. Google doesn't reveal anyone who has had a similar issue (closest I get is a thread in the AV section on network issues related to firmware updates on Denon/Marantz AV amps). It seems odd that both units worked for awhile and then stopped. I don't believe it is related to any firmware update as the unit reports the f/ware as current and I did try to update both when setting up. It's so odd - I can't believe it's a coincidence but not sure what else it could be - faulty batch of products?
Anyway, another call to the dealer beckons :-(
I bought the amp new last month. It worked as expected for around 10 days whereupon it stopped connecting to my home wifi network. A factory reset didn't solve the issue nor did connecting the amp through a LAN connection to my router - whatever I tried, the amp would simply hang as it tried to make a network connection (the odd part is the router did show the amp as connected through both wired and wireless connections).
I took it back to the dealership and they tested it out and had the same experience. Happily they replaced the unit there and then so problem solved...or so I thought.
Fast forward another 10 days or so, and the replacement amp is now exhibiting the same issues. Google doesn't reveal anyone who has had a similar issue (closest I get is a thread in the AV section on network issues related to firmware updates on Denon/Marantz AV amps). It seems odd that both units worked for awhile and then stopped. I don't believe it is related to any firmware update as the unit reports the f/ware as current and I did try to update both when setting up. It's so odd - I can't believe it's a coincidence but not sure what else it could be - faulty batch of products?
Anyway, another call to the dealer beckons :-(
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