Magic Trackpad Warranty?

Discussion in 'Apple Forum' started by MC77, Jan 2, 2012.

  1. MC77

    MC77
    Active Member

    Joined:
    Jan 6, 2011
    Messages:
    1,387
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    63
    Ratings:
    +201
    Bought a magic trackpad off someone on here a while back and don't really use it often, but I just had a look at it and it seems to have developed a crack or split in the top left hand corner (Underneath the battery compartment) reckon this will be covered by warranty? I've certainly never dropped it. Only thing is the nearest Apple store is ages away and I can't find a serial number on the trackpad to check it online. Any ideas?
     
  2. lowmans100

    lowmans100
    Well-known Member

    Joined:
    Dec 20, 2006
    Messages:
    1,427
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    86
    Ratings:
    +399
  3. MC77

    MC77
    Active Member

    Joined:
    Jan 6, 2011
    Messages:
    1,387
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    63
    Ratings:
    +201
    Yeah actually, and the serial number is not recognised which is odd. Looks like I gots to go to a store.
     
  4. johnbusby

    johnbusby
    Well-known Member

    Joined:
    Aug 29, 2009
    Messages:
    3,041
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    86
    Location:
    Bristol
    Ratings:
    +129
    My trackpad had stopped clicking (common fault) and they didnt even check the serial. They simply picked a new one off the self and handed it too me.

    Got to love that apple service :)
     
  5. MC77

    MC77
    Active Member

    Joined:
    Jan 6, 2011
    Messages:
    1,387
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    63
    Ratings:
    +201
    Spot on cheers, I might pop down to Bluewater tomorrow and see what they say, I've spent enough in there over the past 18 months so they should help me out :)
     
  6. MC77

    MC77
    Active Member

    Joined:
    Jan 6, 2011
    Messages:
    1,387
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    63
    Ratings:
    +201
    Went in and was completely honest with them, however they said because I didn't have proof of purchase they would only be able to warranty as a peripheral to a recently purchased Mac, luckily I have one, unluckily though they had no genius warranty appointments until about 4 hours after and I didn't know the serial number to my Mac. Looks like I'm going back soon then :-(
    Mind you, they could just of told me to go away so it's not all bad. Just a shame I'm an hour away. And I spent some more money in there today, and I know for a fact I will again when I go back.
     

Share This Page

Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice