Mac Support - What Is Available?

[asimm]

I have an Imac that is around 6 months old and a MacBook that is around a week old. There is no clear indication in any of the documentation what support is available and over what period - phone, e-mail etc. Does anyone know?

 

[Tenex]

You'll find this on the Apple website but essentially 90 days phone support from purchase and a 1 year warranty. If you buy AppleCare at any point during the first year the phone support and warranty will run for three years from the date of purchase.

 

[asimm]

You'll find this on the Apple website but essentially 90 days phone support from purchase and a 1 year warranty. If you buy AppleCare at any point during the first year the phone support and warranty will run for three years from the date of purchase.

Thanks - do you buy Apple care per machine or will it cover my MacBook and Imac and iPods?

 

[Tenex]

Per machine, but see the AppleCare link in my sig for more details on associated kit. iPods need separate cover AFAIK.

 

[stuart07970]

I would highly recommend buying it from the US via ebay.

Got my MacBook AppleCare for about £90 instead £199.