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MAC Codes - are they company specific ?

M271

Standard Member
I've phoned up Orange 4 days ago for a Migration (MAC) code and they asked me which company I was looking to move to, at the time I said Sky but I'm now thinking of BE.

Will the MAC code from Orange be ISP specific or can it be used for any other ISP that I may want to migrate to?

By the way Orange said they would e mail the code to me in 48 hours and 4 days later it still has not arrived !!!
 

WelshBluebird

Prominent Member
it don't matter, as if you wanted to, you could have not told them who you were looking at.

As for the not getting it yet, IIRC, there were new rules from OFCOM at the end of march which meant ISP's have to provide a MAC code within 48 hours. So I would contact orange first, and then if they are no help, get in touch with OFCOM.
 

M271

Standard Member
Thank you for your feedback.

I phoned Orange this morning and got my MAC code verbally, now have to decide between Sky and BE :-

Sky - £10/month up to 16mb unlimited download allowance, but poorer customer satisfaction.

OR


BE - £24/month up to 24mb, unlimited, better customer satisfaction.


£14 extra for BE when Sky may not be a problem !! Its make my mind up time.
 

jason g

Distinguished Member
Thank you for your feedback.

I phoned Orange this morning and got my MAC code verbally, now have to decide between Sky and BE :-

Sky - £10/month up to 16mb unlimited download allowance, but poorer customer satisfaction.

OR


BE - £24/month up to 24mb, unlimited, better customer satisfaction.


£14 extra for BE when Sky may not be a problem !! Its make my mind up time.

i cant choose for u but im going to sky when my aol is up this year based on money factors.
im not paying 30 quid a month for 8 meg when i can get the same for 5 quid a month.
so BE is out of the question for me, i may as well stay with aol than do that.
 

madcyril

Established Member
Leaving Orange myself,was told on Thurs 48hrs for an email.Looks like a another phone call is in order.I also going to Sky,the operator told me they ask where you intend going so they try and match or better the deal.They only way they would match Sky for me was if I took a mobile contract with them.
 

M271

Standard Member
Orange told me that they needed to know which ISP I was transferring to so that the 'compatable' MAC code was provided ??!!
 

hutch

Distinguished Member
The reason Orange ask you which ISP you are moving to is that as far as im aware the majority of ISP's will not accept LLU MAC codes and if they dont then you have no choice but to give 30 days notice to Orange for them to cancel the LLU off your line.

I moved from Orange to Be about 4 weeks ago and after 5 days had not received my promised LLU MAC from Orange, gave them a call and they gave it me over the phone and it was all plain sailing from there, I went live with Be in 5 days and have been enjoying a great service ever since.

Be seem to be superb :)
 

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