M11X Strange shutdown problem


Standard Member
Has anyone else had a weird problem with their M11X (I will try and explain).

When on battery power if I pick up the PC with one hand only sometimes the computer shuts off. It's almost as if the case flexes slightly and causes the power to the battery to break connection. This doesn't happen on AC power.

I've taken the back off and everything looks solid and fine - has anyone else seen anything like this? I really don't want to have to send it back to Dell, but that may be the next step!


Standard Member
I suspect it's the Free fall sensor that is causing the problem. Do you have it installed ? Although i can't seem to see the connection between that and the power supply.


Agree, others have reported similar. I don't experience this as I have an SSD in mine so sensor/software not used.

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