Low digital optical audio output from TCL TV to Panasonic Home Theater

pedro m

Novice Member
Hello and prosperous new year to you all folks,

For a couple of years now I've been using a TCL Smart TV with a Panasonic Home Theater (quite an old one, SA-PT570) connected via digital optical audio output, and they've worked together wonderfully. However, I've traveled home last Christmas and hired someone to clean up the house. Unfortunately, the cleaning lady fiddled with the cables in order to clean, and now the audio output (only from the TV, the home theater plays CDs just fine) is very low volume. Has anyone experienced a similar issue?

Thanks in advance for your help.

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