In September I moved from EE Fibre to BT Fibre and since then seem to have had nothing but trouble with the internet speed. BT say I should be getting 7MB minimum but often it it down to around 1.5MB. BT have sent two 'Home Engineers', the second one saying that the incoming speed is well up, around 14Mb and suggested using Fast.com, which I now do. The engineer left saying that it might be something to do with my computer but, that does not make sense to me.
Can it really be that there is 7MB or above coming in and yet at times only around 1.5MB indicated at the PC, particularly when there was never any problem when connected to EE?
Thanks in advance for any helpful comments or, suggestions.
Can it really be that there is 7MB or above coming in and yet at times only around 1.5MB indicated at the PC, particularly when there was never any problem when connected to EE?
Thanks in advance for any helpful comments or, suggestions.