Hi all, I originally posted this in the Sky section, but was recommended to ask here. I recently upgraded from Sky HD to Sky Q and have a couple of problems following the install. Sky Q works fine, but I've lost Freeview signal so would appreciate any advice on the following:
First, previously I had Sky distributed to different rooms via a Triax Domestic Distribution Unit DDU 110B in the loft and using magic eyes. No need for that anymore with Sky Q multiroom. During the install, the installer bypassed the Triax unit - basically unplugged the two wires and joined them together. This is fine, except the Triax unit also distributed the terrestrial aerial signal, and I have now lost that signal and Freeview. I'm keen to get Freeview back in case Sky goes off or (after 18 month deal!) gets cancelled. I can't find any wiring diagrams for the DDU 110B. As far as I can see it still has the aerial input and 4 TV outputs (plus the "up link IR", which I think can be removed?) Should it still work without the Sky input/output? Or do I need to get a different distributor/splitter? This is how the unit looks now:
Second, the installer also bypassed the faceplate where the main Sky Q box is located. It now looks quite messy, see below. The installer said to replace the faceplate with one with a brush that the cables will pass through. I've found one of these, but if I do this there will be no TV aerial socket, which I will need once I get Freeview sorted! Is there a neat solution? Or should I maybe try to smash out the sat 1 and 2 sockets to create holes? Not sure if possible without breaking the TV socket. This is what it looks like now:
All ideas and advice welcome! Thanks!
First, previously I had Sky distributed to different rooms via a Triax Domestic Distribution Unit DDU 110B in the loft and using magic eyes. No need for that anymore with Sky Q multiroom. During the install, the installer bypassed the Triax unit - basically unplugged the two wires and joined them together. This is fine, except the Triax unit also distributed the terrestrial aerial signal, and I have now lost that signal and Freeview. I'm keen to get Freeview back in case Sky goes off or (after 18 month deal!) gets cancelled. I can't find any wiring diagrams for the DDU 110B. As far as I can see it still has the aerial input and 4 TV outputs (plus the "up link IR", which I think can be removed?) Should it still work without the Sky input/output? Or do I need to get a different distributor/splitter? This is how the unit looks now:
Second, the installer also bypassed the faceplate where the main Sky Q box is located. It now looks quite messy, see below. The installer said to replace the faceplate with one with a brush that the cables will pass through. I've found one of these, but if I do this there will be no TV aerial socket, which I will need once I get Freeview sorted! Is there a neat solution? Or should I maybe try to smash out the sat 1 and 2 sockets to create holes? Not sure if possible without breaking the TV socket. This is what it looks like now:
All ideas and advice welcome! Thanks!