I have an NTL PAce Box 2000 model and a Harmony 885. I bought the latter, because I was assured that it would work with the former (the 885 works on both IR protocols, avoiding the need for a "Red Eye"). It does not! The Harmony set-up reports a fault with the Pace set-up and Harmony Support advise that they have no other users employing this combination. Has anybody "enjoyed" similar esxperiences?