n33712
Standard Member
- Joined
- Aug 23, 2013
- Messages
- 19
- Reaction score
- 1
- Points
- 30
Hi
Have had lip sync issues for three years now. (Sound behind video) Have tried tech' support with Sky several times, box settings, firmware, engineer visits but nothing fixes it. I have replaced the TV (Samsung) and the HDMI cable three times but issue remains.
It is always fine when you turn sky on and will start to go after 30-60 minutes and gradually get worse until (for me) it is unwatchable. Turn sky off for 10 seconds, turn on and the it is fine but the cycle starts again.
I have no additional hardware. Apps (Netflix etc.) through Sky are fine. DVD and USB watching also no issues.
Fed up now, contract up and wanted to leave Sky after 18 years with them. Gave them a chance for another engineer visit....took the day off work today for it. He came, replaced the box (1TB) he left, within an hour same issue. Another engineer coming tomorrow.
Does anyone have any ideas?
Thanks
Have had lip sync issues for three years now. (Sound behind video) Have tried tech' support with Sky several times, box settings, firmware, engineer visits but nothing fixes it. I have replaced the TV (Samsung) and the HDMI cable three times but issue remains.
It is always fine when you turn sky on and will start to go after 30-60 minutes and gradually get worse until (for me) it is unwatchable. Turn sky off for 10 seconds, turn on and the it is fine but the cycle starts again.
I have no additional hardware. Apps (Netflix etc.) through Sky are fine. DVD and USB watching also no issues.
Fed up now, contract up and wanted to leave Sky after 18 years with them. Gave them a chance for another engineer visit....took the day off work today for it. He came, replaced the box (1TB) he left, within an hour same issue. Another engineer coming tomorrow.
Does anyone have any ideas?
Thanks