Mr Noble
Distinguished Member
- Joined
- Sep 28, 2008
- Messages
- 17,554
- Reaction score
- 4,101
- Points
- 3,187
- Location
- Gateshead , Tyne & Wear
With the ease of access to cheap credit sites or other territory stores bringing down prices of digital content down now has never been a better time to go digital or so it seem's.
Sure it's convenient , it's cheaper than what it used to be sometimes you even get to play earlier depending on the Region you purchase from and they even throw in those preorder bonuses these days!... that's the plus points
Now let me explain a negative
A few days ago I mentioned contacting xbox support to get a refund for Battlefield 4 in the battlefield section on AVF which i purchased digitally due to the campaign reset issue, jammy git you are all thinking..don't i've just lost 3 hours of my life on chat support
So I logged into xbox.com and went to the e-commerce site to see if the refund had been issued, it had but it was for the premium pass not the actual game, ok but why is my account still showing as 0.00GBP but showing as settled.
So I get back onto support at lunch time explain what happened I wanted the refund for the game , instead an advisor refunded the premium pass.
No problemo we'll refund the cost for the Game as originally requested, just delete both from your console. it should be showing now if you want to log in and check.... so I do bam £94.98 you all guessed right? wrong! £24.97
So I query it , the advisor oh i see you used prepaid codes to purchase these. Yeah I did oh some of them expired after 12 months from purchase, and it hasn't been 12 months since purchasing them? well apparently unless you buy direct from the Microsoft you have no recourse for reimbursement should your product become defective so make sure if you go the digital route buy your credit from a reputable retailer or buy direct using a card on microsoft store.
Remember those cheapo codes floating around on ebay yup thems the fella's with the moody codes, they also advised me to remove my Various region addresses due to breaking Terms and conditions etc, wouldn't direct me to which one's I broke but there you go
Oh btw Battlefield 4 and the season pass will now cost me £54.99 and £39.99 again to re-purchase
TL : DR Make sure you buy your xbox live credit from reputable sources!
What's people's thoughts ? £24.97 to trade in battlefield 4 and season pass a decent trade off, or should I fight for my remaining £70 , bearing in mind I only wanted a refund on Battlefield main game too but a certain employee cocked it up
Sure it's convenient , it's cheaper than what it used to be sometimes you even get to play earlier depending on the Region you purchase from and they even throw in those preorder bonuses these days!... that's the plus points
Now let me explain a negative
A few days ago I mentioned contacting xbox support to get a refund for Battlefield 4 in the battlefield section on AVF which i purchased digitally due to the campaign reset issue, jammy git you are all thinking..don't i've just lost 3 hours of my life on chat support
So I logged into xbox.com and went to the e-commerce site to see if the refund had been issued, it had but it was for the premium pass not the actual game, ok but why is my account still showing as 0.00GBP but showing as settled.
So I get back onto support at lunch time explain what happened I wanted the refund for the game , instead an advisor refunded the premium pass.
No problemo we'll refund the cost for the Game as originally requested, just delete both from your console. it should be showing now if you want to log in and check.... so I do bam £94.98 you all guessed right? wrong! £24.97
So I query it , the advisor oh i see you used prepaid codes to purchase these. Yeah I did oh some of them expired after 12 months from purchase, and it hasn't been 12 months since purchasing them? well apparently unless you buy direct from the Microsoft you have no recourse for reimbursement should your product become defective so make sure if you go the digital route buy your credit from a reputable retailer or buy direct using a card on microsoft store.
Remember those cheapo codes floating around on ebay yup thems the fella's with the moody codes, they also advised me to remove my Various region addresses due to breaking Terms and conditions etc, wouldn't direct me to which one's I broke but there you go
Oh btw Battlefield 4 and the season pass will now cost me £54.99 and £39.99 again to re-purchase
TL : DR Make sure you buy your xbox live credit from reputable sources!
What's people's thoughts ? £24.97 to trade in battlefield 4 and season pass a decent trade off, or should I fight for my remaining £70 , bearing in mind I only wanted a refund on Battlefield main game too but a certain employee cocked it up