LG55UK6470PLC - ITV HD missing


Hi all,

I'm typically quite good at independently troubleshooting/googling issues but this one has me completely stumped.

I have auto tuned my LG TV with an aerial cable in the back. This tunes via cable, satellite and antenna. If I look at the programme mode it looks like it's set as Antenna.

When I navigate through the available channels I would expect 103 to be ITV HD.

Instead ITV is only presenting itself as channel 3 (rather than 103) which provides a standard picture quality that does not look great.

Does anyone know what I'd need to do to get ITV HD?

I know this is possible because in my previous residence it was working on the same TV.

As an alternative I also tried to live stream ITV via the ITV Hub App but there didn't seem to be a live streaming option.

Any help would be greatly appreciated!

Many thanks.

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