LG UP7000 service/hotel menu with service remote


Novice Member
I purchased a new 2021 55 inch UP7000 for my rental unit. I am getting a lot of noise complaints about loud tv usage and therefore want to put the TV in hotel mode and limit the max volume.

My understanding is that the hotel menu is in the service menu(?) and to access the sevice menu, you need a service remote.
I purchased a service remote from amazon that is supposed to work for LG TVs and now need some guideance on how to access it.

I have tried various methods such as holding down menu and TV button for 5 sec, pressing the instart or ADJ buttons to wait for the password screen to no avail.

I was wondering if someone can confim:
1) If my assumptions of hotel mode already being embedded in the service menu are correct
2) how to access the service menu with the service remote

Appreate your help


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