LG TV: Why is there a voice over man/woman in every program!?

alex98uk

Standard Member
I have no idea what I have done, but I have a voice over woman/man that describes the scene. For example, i'm watching friends on Channel 4 atm. Rachel clicks her fingers and a weird women says "Rachel clicks her fingers", "Rachel puts her arm around Joey".

It was the same last night whilst watching Road Wars on Sky 3. It doesn't describe...

"Rachel grins with a smug smile on her face"

... every scene, just some. I thought it was some weird feature in Road Wars, but it's happening now.

What in Gods name have I enabled!?
 

andy1249

Distinguished Member
Thats descriptions for the blind , I dont think its anything to do with your TV though , its an option on the Sky Service , so check whatever box you have from whatever supplier your subscribed too.
 

alex98uk

Standard Member
Thats descriptions for the blind , I dont think its anything to do with your TV though , its an option on the Sky Service , so check whatever box you have from whatever supplier your subscribed too.

It's a built in FreeviewHD tuner in the TV. I was playing with the remote last night, might be something on there. Any idea what the option might be called.
 

alex98uk

Standard Member
Oh thank the lord!
 

Arn100

Standard Member
We have an LG 32LD490. This afternoon for no apparent reason the voice over, disability function, audio description came on. Took a while but worked out what to do. It comes on when volume turned down to zero. How to stop it; go to Menu, Option, Disability Assistance, select Hard of Hearing to "OFF", down to Audio Description and select to "ON", ( here's the important bit) , down to Volume and set to -1, back up to Audio Description and set to "OFF", then Exit. That'll do it. I can't see why it has a -1 and lower but luckily I don't have a disability. Hope it works for you.
 

Paul01924

Standard Member
If your LCD TV is connected to Sky HD whether you subscribe to HD or not, press the help button on the Sky HD it will bring up Audio Description if says on press the right direction button to turn off then press Select.

We just had a new Sky HD box fitted as the Sky + broke down,but they replaced with a Sky HD + box and it didn't do it on the old one. So I searched the settings on the HD remote and found it after a week of putting up with the annoying chatter in the background. I hope that this helps some of you!
 
Last edited:

arenaman

Moderator
Paul, were you aware that you've just replied on a thread which is over 2 years old ?!?

Check the YEAR, as well as the date and month ! :eek:

And he joined just to trawl a 2 1/2yr old thread and answer it, W T F ? :confused:
 

lampsout

Standard Member
Taken hours on the web to find the answer , how to switch off audio description on our LG smart TV ( paul01924 ) reply solved the problem. going to Sky help took seconds to switch audio off.
Check LG user guide - option- check disabled assistance is off.
 

KirstyJane

Novice Member
We have an LG 32LD490. This afternoon for no apparent reason the voice over, disability function, audio description came on. Took a while but worked out what to do. It comes on when volume turned down to zero. How to stop it; go to Menu, Option, Disability Assistance, select Hard of Hearing to "OFF", down to Audio Description and select to "ON", ( here's the important bit) , down to Volume and set to -1, back up to Audio Description and set to "OFF", then Exit. That'll do it. I can't see why it has a -1 and lower but luckily I don't have a disability. Hope it works for you.

I'm sorry this is such an old post, but I hoped someone could help! I don't know how my audio description has been activated. I tried the above advice but the disability assistance on my option is greyed out! Any other ideas? Thank you in advance.
 

PoppyB

Novice Member
I'm having the same problem. Had to put up with it for over a year. My daughter and I have got so use to it we predict what they are going to say next. Now it's tedious and annoying. Any Ideas on how to get rid of it on an LG TV with freesat. Best regards
 

PoppyB

Novice Member
I'm having the same problem. Had to put up with it for over a year. My daughter and I have got so use to it we predict what they are going to say next. Now it's tedious and annoying. Any Ideas on how to get rid of it on an LG TV with freesat. Best regards

New to this site.... I'm talking about the talk over for the blind.
 

PoppyB

Novice Member
We have an LG 32LD490. This afternoon for no apparent reason the voice over, disability function, audio description came on. Took a while but worked out what to do. It comes on when volume turned down to zero. How to stop it; go to Menu, Option, Disability Assistance, select Hard of Hearing to "OFF", down to Audio Description and select to "ON", ( here's the important bit) , down to Volume and set to -1, back up to Audio Description and set to "OFF", then Exit. That'll do it. I can't see why it has a -1 and lower but luckily I don't have a disability. Hope it works for you.


I've tried this but don't have Disability Assistance...
 

desertised

Novice Member
Apologies for the very slow reply but was researching the same problem and I note no one has answered . I have a John Lewis TV ( which is powered by LG ) . To switch off the AD press and HOLD DOWN the mute button . After a few seconds in the top right of the screen will be the display AD OFF or ON . If youre using as I am a BT you view Box the AD button is the bottom left of the remote control Hope that helps someone somewhere :)
 

Rogerrim

Novice Member
I think you will find that it isn't found in your tv remote, it is in the Broadband Remote. We use Virgin and this function is found within the 'info' button. I wont spoil your fun and allow you to resolve from here. Merry Xmas
 

JayCee

Distinguished Member
I think you will find that it isn't found in your tv remote, it is in the Broadband Remote. We use Virgin and this function is found within the 'info' button. I wont spoil your fun and allow you to resolve from here. Merry Xmas

You're replying to a 2yr old post.
I suspect the OP has fixed his problem...and I suspect by "Broadband" you mean the VM Cable Tv remote?
 

Rogerrim

Novice Member
JayCee
Firstly, I appreciate that the original post was 2 years old. I have only recently come across this issue so consequently, I came onto this site for answers. I could not find any, nor could I find any elsewhere. I eventually worked it out and hence thought it would be helpful to others who might be struggling. This is after all, about helping each other isn't it!

In response to your post, I do mean Broadband because this is what we call Cable in the UK!
 

ChuckMountain

Distinguished Member
Erm no, then you are in a very small minority if you call cable tv, "broadband".

Broadband is internet provision only nothing to do with cable tv.
 

aimsanon

Novice Member
I know this thread is old and all but I bet people still go on it. So to turn other the voice subtitles thing on my tv, I went onto menu (on the remote), all settings, accessibility, subtitles, subtitles and then turn whatever subtitles off/none.
 

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