Question LG ThinQ App on Smartphone

Bonz

Novice Member
Hello.
I have a LG OLED C9 and having problems to add it into the LG ThinQ app on my Android smartphone. Its not easy to search for the tv on the ThinQ app but when it shows it doesn't connect (photo attached).
After reading some opinions have also restarted the router, tryed 2.4 & 5g wifi, reinstaled the app several times.
I really apreciate all your help :thumbsup:
 

Attachments

  • Screenshot_20201108-170438_LG ThinQ.jpg
    Screenshot_20201108-170438_LG ThinQ.jpg
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