Lg rht 497h

jackphilips

Novice Member
Trying to set up my lg dvd recorder but i can't get sound on hd:confused:. It comes on when i first turn it on but when i change channel i can't get ant sound:confused:
 

ramjet

Banned
I suggest you post the model number as well as the make

so make and model number of the recorder

and make and model number of tv as well

and test it using scart before using HDMI
 

jackphilips

Novice Member
I suggest you post the model number as well as the make

so make and model number of the recorder

and make and model number of tv as well

and test it using scart before using HDMI

DVD is a LG RHT 497H
TV is a 42PFL 5522D PHILLIPS
Yes is works fine on scart
But no sound on HDMI:confused:
 

jackphilips

Novice Member
I am still trying to get sound but still no luck:confused:
But when i go to the set up menu the video output format is grey out don't know if that is anything to do with it????
 

Gavtech

Administrator
Try resetting the unit, first by disconnecting the power for 10 minutes.

If no change, Reset by holding the power button down on the unit for more than 5 seconds.

If no change follow this rest procedure:

To reset Unit to original factory settings (except for Rating, Password
and Area Code), and to format HDD:
a) Display set up menu (see Displaying Set Up Menu)
b) Auto Programming is highlighted. Select Initialization from
middle panel
c) Select option in right panel:
• Factory Set. Auto Setup menu is displayed.
• HDD format. HDD contents are erased.
d) Press OK [ ] to confirm

Choose Factory set - NOT HDD format.
 

jackphilips

Novice Member
Try resetting the unit, first by disconnecting the power for 10 minutes.

If no change, Reset by holding the power button down on the unit for more than 5 seconds.

If no change follow this rest procedure:

To reset Unit to original factory settings (except for Rating, Password
and Area Code), and to format HDD:
a) Display set up menu (see Displaying Set Up Menu)
b) Auto Programming is highlighted. Select Initialization from
middle panel
c) Select option in right panel:
• Factory Set. Auto Setup menu is displayed.
• HDD format. HDD contents are erased.
d) Press OK [ ] to confirm

Choose Factory set - NOT HDD format.

Cheer's i will try that in a tick. But will i lose the programs i have recorded on the HDD:confused:
If so i will transfer to disc but this take's a while as there is no quick way of doing it.
 

Gavtech

Administrator
Cheer's i will try that in a tick. But will i lose the programs i have recorded on the HDD:confused:
If so i will transfer to disc but this take's a while as there is no quick way of doing it.

As long as you avoid choosing 'HDD Format' you will be OK.

You will loose everything if you format the hard drive.
 

jackphilips

Novice Member
Done what you said but still no joy??
Do you think it's a faulty dvd??
Cos i only brought it friday so i might go and change it for another?
Just can't get my head round why it's greyed out??
 

Gavtech

Administrator
Done what you said but still no joy??
Do you think it's a faulty dvd??
Cos i only brought it friday so i might go and change it for another?
Just can't get my head round why it's greyed out??

Is the unit connected by HDMI?

If so try connecting by scart and see if the problem remains.

Were there any country settings to input when you did the installation?
 

jackphilips

Novice Member
Is the unit connected by HDMI?

If so try connecting by scart and see if the problem remains.

Were there any country settings to input when you did the installation?
It works fine on scart. But when i use HDMI the sound comes though but as soon as you change channel and go back to HDMI no sound comes though????
 

Gavtech

Administrator
It works fine on scart. But when i use HDMI the sound comes though but as soon as you change channel and go back to HDMI no sound comes though????


This is an HDMI security issue in that case and could reside in the TV or the source unit.
Typically, sound is blanked if the source unit cannot get the information back from the TV that the TV is a legitimately connected device.

You may need ultimately to contact the maker of your TV to see if there are any outstanding compatibility issues with the set... but first try:

...disconnecting the HDMI.
Turn everything off,
reset the TV by unpowering it for 5 minutes...
Turn it on for a minute.. then back off.

Now reconnect the HDMI and turn on the TV then turn on the DVDR.

If you still have problems after that - you could:
...try another HDMI lead.
...or contact manufacturer of TV and DVDR.
...return unit for replacement. [...although I expect a replacement may well behave the same way. ]
or use scart.
 

jackphilips

Novice Member
This is an HDMI security issue in that case and could reside in the TV or the source unit.
Typically, sound is blanked if the source unit cannot get the information back from the TV that the TV is a legitimately connected device.

You may need ultimately to contact the maker of your TV to see if there are any outstanding compatibility issues with the set... but first try:

...disconnecting the HDMI.
Turn everything off,
reset the TV by unpowering it for 5 minutes...
Turn it on for a minute.. then back off.

Now reconnect the HDMI and turn on the TV then turn on the DVDR.

If you still have problems after that - you could:
...try another HDMI lead.
...or contact manufacturer of TV and DVDR.
...return unit for replacement. [...although I expect a replacement may well behave the same way. ]
or use scart.

Thank you very much for your advice:)
In the end i took the lg back and got a refund then i brought the Panasonic DMR-EX769EB which i set up and is working ok:)HDMI as well:)
All in all it's seems a much better machine:confused:
 

Gavtech

Administrator

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