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LG RE44SZ21RD Help Needed

Discussion in 'Televisions' started by gpender, Oct 16, 2005.

  1. gpender

    gpender
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    I'm posting on behalf of my uncle, who's LG RE44SZ21RD has died. :(

    I said I'd look on the forum to see what info I could come up with and was fairly shocked to see that this is not an isolated incident! Despite searching the various threads I was hoping I might be able to describe the problem and see if anyone has a quick fire solution as he's out of warrraty and the dealer's not interested........

    Basically his description is that it powers up into standbye but when he goes to switch it to a channel it sounds like it's about to come on....but just falls back into standbye....Does this problem ring a bell with anybody? Is the unit now scrap or is it as simple as a loose internal connection?

    Any help appreciated.
     
  2. gpender

    gpender
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    Anyone got this TV?
     
  3. Chumpy

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    IIRC this fault required a circuit board repair/replacement. Depending on how far out of warranty it is you could try calling LG directly.
     
  4. gpender

    gpender
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    I spoke to my uncle earlier about this and the plot thickens.....

    The TV arrived with him without a serial number! Now in fairness I've never checked a serial number in my life and the only time I've looked at one was when I was quoting it for a returns number, so I can believe how this would happen......

    Because of this lack of number LG don't wan't to know.....

    My Uncle bought it brand new from the internet from ASM? I've never heard of them nor could I find a website.....maybe they were cowboys that have now vanished or maybe I misheard my uncle....either way he's got problems..

    Is there anyone on here that's capable of fixing the said problem......if not this TV's going to get scrapped and that would be a massive shame. :(
     
  5. mixman

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    I too have that tv. and was bought from the same place (ASM). My tv also had no serial number and LG wouldnt deal with me either!. My TV is ok at the moment but its only a matter of time before the psu gives up! How did you get on with your unckes tv?

    email and let me know please.

    andi.


    andimayfield@hotmail.com
     
  6. gilva18

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    Hi there,
    This is EXACTLY the same problem as my LG, same model same symptoms. I am having mine collected by a TV repair shop on Monday morning (20 march) and will let you know how I get on. From searching the web, it would appear it is a circuit board issue rather than the lamp going. I spoke to LG and they said it sounds like a solanoid or relay needs replacing. No doubt a simple job but without the knowledge I'm stuffed! Lets hope it doesn't break the bank, if anybody can advise how to fix this before Monday morning, PLEASE PLEASE let me know!
    Steve
     
  7. gpender

    gpender
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    In truth I haven't been around my uncles' in a couple of weeks but last time I visited it was still just siting there:(

    I think he's/we had given up on it......I'm wondering that due to this not being an isolated incidence, LG might start listening up?

    I'd like to hear back from you gilva18 when the repair's been done....who know's it might be easier for my uncle to bite the bullett and get the same thing done.

    Cheers for the replys....
     
  8. gilva18

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    Bad news I'm afraid. The telly was taken this morning and the fault is, quote, a faulty lamp assembly requiring modification updates. In other words, the lamp has gone and the LG needs upgrading with some kind of modification, presumably to stop the problem happening again. I was surprised about the lamp, firstly because its only 18 months old and is not on all day every day, and secondly because I took it out on Friday and it 'appeared' OK, certainly all the wire contacts inside were intact.
    I guess you have to trust the experts, the company I used are a big company who specialise in John Lewis repairs. The cost will be #240 plus vat so just under 300 quid. Its a disgrace really and a lesson learned about taking out the warranty which I didnt. Then again, I didnt expect the thing to stop working after 18 months. Reading through various websites, lots of others appear to have had similiar problems with LG and the company should really be paying towards any modifications that are needed. I wont hold my breath! Hope this helps GPender.
     
  9. gpender

    gpender
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    I really appreciate the reply.....though that's terrible news.

    I wonder if this was the reason that this batch mysteriously went out the door without serial numbers?

    Either way it seems the best bet is just to draw a line under this one and put it down as a leason learnt.

    Cheers again.
     
  10. hellmett

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    Actually, there is nothing wrong wth your T.V.'s that new lamp modules will not cure!

    If the telly will not "boot" and keeps turning off then you need a new lamp module!

    Nothing more, nothing less!

    Please do not listen to the nonsense that engineers tell you!

    It is 99.9% rubbish!

    18 months is around the time it needs changed!

    If I had of known this I would not have bought the bugger but when they sell it they don't bloody tell you!

    As for the circuit board replacement, utter rubbish!

    When the bulb goes it just goes!

    At 330 quid a pop they are an expensive toy to maintain!

    You do not need an engineer to change the lamp module either, it is a 2 minute job!

    Source one, buy it and replace it!

    This machine has an internal counter that will warn you (orange flashing LED on front of TV) when the bulb is near the end of it's life and needs replacing.

    LG have told me that the bulb may look fine but it has to be replaced as the wear and tear could be invisible and not apparent to your eyes!

    If you ignore the warning and continue to use the TV when the counter hits the danger zone then it will go into "safe mode" and refuse to turn on!

    If you do not see the orange light and it will not boot or swithes off etc. then the bulb has gone!

    Bulbs are delicate and I suppose not all are the same as others, as are normal house bulbs!

    My LG showed the exact same symptoms as most of the others here but when I removed the lamp assembly the bulb was completely shattered!

    That's how I figured I needed a new lamp module!

    Now, if I had not seen any physical damage I would be thinking, "maybe it's a more serious fault" and called an engineer who would have told me the same utter rubbish as they have told you!

    Later!

    Gary
     

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