lg plasma sky sports image retention

Discussion in 'LG TVs Forum' started by Katie1988, Aug 5, 2013.

  1. Katie1988

    Katie1988
    Banned

    Joined:
    May 14, 2013
    Messages:
    259
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    London
    Ratings:
    +3
    Hi boys I'm having problems with my lg 50 inch plasma we have calibrated it using the picture perfect videos on here.
    if we have sky sports on for an hour the score board will stay on the screen for a few days and the sky sports live logo.
    The plasma is in cinema mode and brightness kept down.
    It's not a top of the range plasma
    LG 50PN650T 50-inch Widescreen 1080p Full HD Plasma TV with Freeview HD/600Hz (New for 2013):Amazon:TV & Home Cinema
    Also you can only see it when the screen is on a white or blue image.
    Have phoned lg and they have suggested I use the orbiter setting and colour wash still hasn't removed it.
    I don't have a white screen setting on the plasma.
    can any one suggest how we can prevent this?
    The tv is a two months old and is on for 5 hours a day so run in I think.
    Any help appreciated
     
  2. pistolpete1

    pistolpete1
    Active Member

    Joined:
    Jan 17, 2009
    Messages:
    1,501
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    66
    Ratings:
    +130
    I noticed this problem on this tv when I visited Currys recently. It put me off the tv to be honest, as no other tv had the problem in the store and they are all fed the same signal throughout he day.

    I ended up going Panasonic again, and although its 'only hd ready', I am finding the TV very good indeed.

    You may wanna have a chat with your retailer and see if they will replace/exchange it?
     
  3. Katie1988

    Katie1988
    Banned

    Joined:
    May 14, 2013
    Messages:
    259
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    London
    Ratings:
    +3
    Really that's funny!
    iv had it two months so can they still exchange?
     
  4. Insanity202

    Insanity202
    Distinguished Member

    Joined:
    Nov 1, 2009
    Messages:
    15,077
    Products Owned:
    2
    Products Wanted:
    3
    Trophy Points:
    166
    Ratings:
    +4,890
    Depending where you got it from...maybe.
    Some retailers may be willing to exchange it, some might insist it goes for repair.
    If they choose the later option let the retail do it. If it still has the same amount of easy to get image retention that takes days to remove you could argue to the retailer it falls under the sales of goods act as unfit for purpose, as it can't be used without getting bad image retention from using it to watch tv shows. This then distracts from the viewing pleasure.
     
  5. Katie1988

    Katie1988
    Banned

    Joined:
    May 14, 2013
    Messages:
    259
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    London
    Ratings:
    +3
    all good advice may try
    spoke to lg guy and he advised I contact them as well.
    I wonder if its just faulty or I'm doing something wrong?
     
  6. Insanity202

    Insanity202
    Distinguished Member

    Joined:
    Nov 1, 2009
    Messages:
    15,077
    Products Owned:
    2
    Products Wanted:
    3
    Trophy Points:
    166
    Ratings:
    +4,890
    In my experience with LG plasma screens is they do get IR much more easily than other brands, but I've not yet seen one retain IR for days after a football match or 2hr gaming session.
    It could just be its a dodgy panel, or this model is a IR junkie.
     
  7. Katie1988

    Katie1988
    Banned

    Joined:
    May 14, 2013
    Messages:
    259
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    London
    Ratings:
    +3
    It's been calibrated using picture perfect on here.
    Wish I got a Panasonic now and it was cheap!
    It's a good little tv though for what we require.
    Hopefully I can get a refund and get the pan will let you boys know!
     
  8. Insanity202

    Insanity202
    Distinguished Member

    Joined:
    Nov 1, 2009
    Messages:
    15,077
    Products Owned:
    2
    Products Wanted:
    3
    Trophy Points:
    166
    Ratings:
    +4,890
    Best of luck. :)
     
  9. Katie1988

    Katie1988
    Banned

    Joined:
    May 14, 2013
    Messages:
    259
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    London
    Ratings:
    +3
    Cheers babe
    Night x
     

Share This Page

Loading...