Updating previous reports. I contacted LG’s customer service just to vent my frustrations for how poorly my OLED has aged in only 2 years. They wrote me back right away requesting pictures of the problem along with some technical information. A couple days later I was contacted by one of their OLED specialists who had reviewed my case and he informed me that LG would be replacing my panel at no cost, even though it was out of warranty! The technician just left my house a little bit ago. I am attaching pictures of the old panel and the new panel while he was switching the brains over, as well as a picture of the TV displaying the now corrected reds.
I was originally very upset with LG and had communicated to them that I would never purchase their products again. But after their customer service and lengths they went to fix the problem, I am very satisfied with LG and would consider remaining a customer in the future. Meanwhile, my OLED looks amazing again, reminding me of why I went with OLED in the first place.
Hopefully my story offers others like me out there a little hope and a template to follow if you encounter the same issues as I.
View attachment 1225159View attachment 1225160View attachment 1225161