anticlock
Standard Member
Hi,
my LG OLED (65C7V) has banding issues, after noticing the vertical stripes during several dark scene's I started googeling and found the term "banding" which is a known problem with OLEDS.
To reproduce the problem I would need to search for a while in different series because it's only visible during dark scene's (did that once, see screenshot below) but with a youtube video on 5% grayscale it is very noticable and reproducable.
During warranty period I reported the problem to LG and they asked me to send a picture of the normal test screen, which is really colorful and bright and ofcourse so colorful and bright that it doesn't show the banding (the banding only occures in dark scene's), so they refused to repair it.
Now a couple of years later my television also is showing pop up's about a possible overheating problem for which LG will cover the repairs (a recall for all those models).
So this time I contacted LG through another channel (facebook) and discribed the overheating popup, but also again asked to repair the banding, which still was annoying and visible in dark scenes, using the exact same pictures for the banding issue I used during warranty and asked if it could be repaired.
This time they acknowledged the problem, it could be repaired, but they send me a proposal for 1300 Euro to replace the panel (the repair for overheating problem was free of charge). They tell me the TV is no longer in warranty and the panel reparation need to be payed for.
Questions:
Do the new/recent LG OLEDs still have banding?
Anyone with an LG OLED who received a new panel because of the banding? Do the replacement panels still have banding?
grtz,S.
my LG OLED (65C7V) has banding issues, after noticing the vertical stripes during several dark scene's I started googeling and found the term "banding" which is a known problem with OLEDS.
To reproduce the problem I would need to search for a while in different series because it's only visible during dark scene's (did that once, see screenshot below) but with a youtube video on 5% grayscale it is very noticable and reproducable.
During warranty period I reported the problem to LG and they asked me to send a picture of the normal test screen, which is really colorful and bright and ofcourse so colorful and bright that it doesn't show the banding (the banding only occures in dark scene's), so they refused to repair it.
Now a couple of years later my television also is showing pop up's about a possible overheating problem for which LG will cover the repairs (a recall for all those models).
So this time I contacted LG through another channel (facebook) and discribed the overheating popup, but also again asked to repair the banding, which still was annoying and visible in dark scenes, using the exact same pictures for the banding issue I used during warranty and asked if it could be repaired.
This time they acknowledged the problem, it could be repaired, but they send me a proposal for 1300 Euro to replace the panel (the repair for overheating problem was free of charge). They tell me the TV is no longer in warranty and the panel reparation need to be payed for.
Questions:
Do the new/recent LG OLEDs still have banding?
Anyone with an LG OLED who received a new panel because of the banding? Do the replacement panels still have banding?
grtz,S.