Hi Got my LG Plasma fixed yesterday and the engineer had a remote control that brought all types of factory settings, that I have never seen before. They fixed the problem of my dark picture in a couple of minutes. They took 2 weeks to get to me though, which begs the question. 1. Does anyone know where I can get one of these remotes. 2. Does anyone have a link to where I can get a copy of the factory settings. They were unsure of why the set lost it's settings so I am expecting it to go again one day and want to be prepared. Any clues?