caterpillerseed
Novice Member
I purchased my first ever OLED panel (65 inch G1) a few months ago and as any new OLED user the first thing I did was check for any dead pixels and screen uniformity. Aside from a few dead blue subpixels (which I didnt mind much), I've come across an issue I havent seen online before. I noticed that on a yellow background there is a clear red vertical line on the outermost left side of the screen and a green vertical line on the right side.
Even when watching regular content, if there is any shade of yellow on the outer edge the red vertical line becomes visible. I contacted LG and they put in a replacement TV for me in the hopes the issue wont be replicated. But as I suspected the replacement TV had the exact same issue.
Using the LG service remote I checked the panel type and manufacturer.
Its a WBE panel made in Guangzhou. After contacting LG again they told me that it is a manufacturing fault and that any replacement will most likely have the same issue and finally offered me a refund. Even though I was quite disappointed with the outcome, the support I got from LG was quite impressive.
I had a feeling that all the panels would have this issue so while taking a stroll in the mall I passed by a store that had LG OLED panels (G1, C1) on display and observed the left outermost area of the panel to see if they suffered from the same issue I had. As i suspected on any yellow content a red vertical line is seen. Here in Egypt the only manufacturer that offers OLED is LG. Sony doesnt really have a presence here especially with their high end TVs (A80, A90). So our only OLED option is LG.
Has anyone come across a similar issue? Can it be resolved in newer batches?
Even when watching regular content, if there is any shade of yellow on the outer edge the red vertical line becomes visible. I contacted LG and they put in a replacement TV for me in the hopes the issue wont be replicated. But as I suspected the replacement TV had the exact same issue.
Using the LG service remote I checked the panel type and manufacturer.
Its a WBE panel made in Guangzhou. After contacting LG again they told me that it is a manufacturing fault and that any replacement will most likely have the same issue and finally offered me a refund. Even though I was quite disappointed with the outcome, the support I got from LG was quite impressive.
I had a feeling that all the panels would have this issue so while taking a stroll in the mall I passed by a store that had LG OLED panels (G1, C1) on display and observed the left outermost area of the panel to see if they suffered from the same issue I had. As i suspected on any yellow content a red vertical line is seen. Here in Egypt the only manufacturer that offers OLED is LG. Sony doesnt really have a presence here especially with their high end TVs (A80, A90). So our only OLED option is LG.
Has anyone come across a similar issue? Can it be resolved in newer batches?
