LG CX Magic Remote not working


Hello, has anyone had any issues with their magic remote not working and know a fix? Mine won't pair or unpair, I've tried new batteries and unplugging the tv with no success. The cursor is greyed out with a 'no entry' sign and occasionally a 'quick start' grid appears on screen but I can't access it as the remote doesn't function. It was ready for the latest update but I hadn't downloaded. Any help would be greatly appreciated. Regards Andy


Well-known Member
Double check that you’ve Not put one of the batteries in the wrong way round. (we’ve’ all done it at one time or another!)


Cheers, have downloaded the app and it works great. I think the remote has died so will contact LG to get a replacement

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