LG CX and Xbox atmos pass through

[Crazydragon]

I have just got and LC CX coupled with a Samsung HW-Q950T and have set my Xbox series X up with it and want to get Atmos out however when I go to the sound option on the XBox and try to select Atmos I get an error message saying the AR does not support Atoms and it defaults to DTS-X

I have the Dolby access app on the Xbox, set the eArc up on the CX and set audio to pass through. Atmos works on Disney plus and Netflix (both apps on the TV)

I have verified high speed 2.1 HDMI leads and I cannot figure out why it won’t work - can anyone offer any advice help on what to do??

I have been trying for hours and completely stuck on trying to figure it out - any help would be greatly appreciated

 

[shagaboopon]

Sounds silly and shouldn't be required but try turning on hdmi-cec if it isn't already on the tv.

 

[Crazydragon]

Sounds silly and shouldn't be required but try turning on hdmi-cec if it isn't already on the tv.

Thanks I have tried that but still no good - this is the error message I am getting

 

[Crazydragon]

Ok another strange thing is when I disabled Arc and just use the internal tv speakers Atmos works fine and can be set up. I am thinking it is a TV pass through or soundbar issue - or am I completely wrong??

 

[Crazydragon]

Well now it has stopped outputting DTS-X and all I can get is stereo - not exactly what I was hoping for after investing in this set up

does anyone have any ideas on what I need to do??

 

[shagaboopon]

Sorry it sounds like it should work to me, maybe check you've definitely got earc and pass through enabled since you switched to internal speaker. Sounds like its a TV issue to be honest. You could perhaps plug the Xbox straight into the sound bar to test it will then passthrough atmos directly. Not a long term solution though as you'd lose some niceties like ALLM, VRR, 120Hz.

 

[gabstar01]

I have just got and LC CX coupled with a Samsung HW-Q950T and have set my Xbox series X up with it and want to get Atmos out however when I go to the sound option on the XBox and try to select Atmos I get an error message saying the AR does not support Atoms and it defaults to DTS-X

I have the Dolby access app on the Xbox, set the eArc up on the CX and set audio to pass through. Atmos works on Disney plus and Netflix (both apps on the TV)

I have verified high speed 2.1 HDMI leads and I cannot figure out why it won’t work - can anyone offer any advice help on what to do??

I have been trying for hours and completely stuck on trying to figure it out - any help would be greatly appreciated

did you find solution to this..I'm having same issue . and just started happening.

 

[Crazydragon]

did you find solution to this..I'm having same issue . and just started happening.

The only solution I came up with is set the TV to auto and then I can set up Atmos and it works, I have noticed the occasional audio delay but not all the time

 

[gabstar01]

The only solution I came up with is set the TV to auto and then I can set up Atmos and it works, I have noticed the occasional audio delay but not all the time

sorry how do you mean by setting tv to auto

 

[Crazydragon]

sorry how do you mean by setting tv to auto

Sorry I mean I have set up CX as:
Atmos - on
Sound out - ARC
DTV Audio - Auto
ALL HDMI set to Bitstream
Digital sound out - auto
eARC - enabled

I originally had the digital sound out as pass through and that seems to be where the issue is, not sure if it is Xbox or LG or both but this seems to work

 

[gabstar01]

OK thanks I have sony af8 and think it's a tv issue . just don't know where to begin.