LG C9 OLED65C9PUA 4k issue LG app vs Roku app

taysam

Novice Member
I was hoping you can tell me if this is a problem or if this is normal. Until recently I noticed if I use the LG app, like Netflix, HBO Max, Disney+ etc, I do not get any 4K streaming, if I use the same app on my Roku, that is attached to the TV, I get 4K stream.

As an example, I watch House on the Haunting Hill, on Roku it shows as 4K and I get the HDR in the corner, on the LG app, I don't see a 4K option and it does not stream as 4K.

Same with Dune on the HBO Max LG app vs Roku app

Same with Black Widow on the Disney+ LG app vs Roku app.

The only app I am getting 4K streaming on the LG app is Amazon Prime.

I have already did a full factory reset and reset my modem. I am getting speeds of up to 100 mbps.

Thanks!!
 

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