Question LG C7 OLED TV and Netflix Atmos

Discussion in 'LG TVs Forum' started by Wizzard, Aug 22, 2018.

  1. Wizzard

    Wizzard
    Active Member

    Joined:
    Feb 27, 2005
    Messages:
    124
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Ratings:
    +4
    Hi
    Have the LG OLED 55C7P TV and Onkyo NR656 (Atmos capable ) Receiver.

    When I play an Atmos Netflix TV via the TV speakers only, I can see Atmos on the Netflix / Movie screen. However if I play the same movie through the Onkyo, I get Dolby surround only.

    Onkyo plays Bluray Atmos DVDs and 4K Atmos content perfectly. So I am mistified that Netflix will not play Atmos via the Onkyo.
     
  2. raymondo77

    raymondo77
    Distinguished Member

    Joined:
    Aug 14, 2013
    Messages:
    6,057
    Products Owned:
    0
    Products Wanted:
    3
    Trophy Points:
    166
    Location:
    Reading, Berkshire
    Ratings:
    +8,779
    The TV sends Atmos as Dolby Digital Plus over ARC as lossless audio is not supported, so it may be that your AVR is showing that?
     
  3. Wizzard

    Wizzard
    Active Member

    Joined:
    Feb 27, 2005
    Messages:
    124
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Ratings:
    +4
    The Receiver shows Dolby Digital only not not Plus.
     
  4. raymondo77

    raymondo77
    Distinguished Member

    Joined:
    Aug 14, 2013
    Messages:
    6,057
    Products Owned:
    0
    Products Wanted:
    3
    Trophy Points:
    166
    Location:
    Reading, Berkshire
    Ratings:
    +8,779
    Then you may be better off asking in the C7 owners thread. I don't have an Atmos capable receiver so don't know which settings you need to adjust, but I know others do and have it working correctly.
     
  5. next010

    next010
    Distinguished Member

    Joined:
    May 29, 2005
    Messages:
    10,946
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    163
    Ratings:
    +2,156
    Possible bugs, the TV supports DD+ Atmos over ARC and the receiver also supports DD+ Atmos over ARC so in theory it should work...

    See what this fellow did to make it work with similar hardware. Is the firmware on the receiver and TV up to date ? try disabling CEC as well to see if that changes anything if it's enabled.
     
  6. ppearson1975

    ppearson1975
    Standard Member

    Joined:
    Jun 12, 2018
    Messages:
    32
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    11
    Location:
    UK
    Ratings:
    +6
    There's a setting on the TV (within the "Sound" section on the main settings menu on the left) which tells the TV what sound format to output over ARC and optical. Among the options are "Dolby Digital" and "Dolby Digital Plus". Check which this is set to. I had to change mine from "Plus" to non-Plus which fixed an issue where I wasn't getting surround sound from my PC input only stereo (over optical).
     

Share This Page

Loading...