LG C1 not playing in 4K when hooked to a 4K player

dmartinez

Novice Member
Hi all!
I recently purchased an LG C1 65 inch and was amazed by the panel. The first thing I hooked up was my Apple TV 4K, PS5 and Xbox Series X and they all output Dolby Vision/HDR, the panel reads it fine. The problem comes when I hooked up my Sony 4K player. I clicked on the info button to see the display info and I noticed it said 1080/Dolby Vision when I played a 4K disc. I didn’t Pat mind to it cause I thought it was the player displaying the wrong info. Then I hooked my Panasonic Ub820 and I noticed it said Dynamic Range Conversion Output and when looking at the info it said that it was playing at 1080 SDR. I have deep color turned on both on the LG and the players.
 

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dmartinez

Novice Member
That is ridiculous. I seriously was so excited to hook up the player, I even ordered a few hdmis that I’m getting tomorrow cause I thought it was the cable even thought I used the same cable where the ps5 and Series S worked fine. I hope a firmware update does the trick
 

Chief NL

Standard Member
People on the Sky Q forums are reporting that the update that is supposed to fix this is now available in the UK. Don't know about other locations.
 
D

Deleted member 879184

Guest
That is ridiculous. I seriously was so excited to hook up the player, I even ordered a few hdmis that I’m getting tomorrow cause I thought it was the cable even thought I used the same cable where the ps5 and Series S worked fine. I hope a firmware update does the trick
Have a browse through the most recent pages of this thread
 

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